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“Stay was average. The hotel smelled of pesticide upon...”

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Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South
Ranked #14 of 19 Hotels in Stockbridge
GreenLeadersSilver level
Reviewed July 6, 2014

Stay was average. The hotel smelled of pesticide upon entry. Left with bites to ankles. The breakfast area cleanliness and food selections was less than average. The only thing that made it average was the waffle maker..

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Sharon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded July 7, 2014

Dear Sharon N,

Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. As we have our hotel sprayed every month for bugs, as well as have our housekeepers check each and every room, we can assure you that our hotel is clean. I have shared your comments with the team to ensure we handle these types of situations differently in the future.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior customer service and accommodations on your next visit to the area.

Warm regards,
The team at
Microtel Inn & Suites by Wyndham Stockbridge

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585 - 591 of 762 reviews

Reviewed July 5, 2014

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
2  Thank Richard H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded July 7, 2014

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Reviewed July 1, 2014

I stayed here en route to TN on a Monday night , 6/23/14
I used a "Green Highway Magazine" coupon. Check in was quick, and desk clerk was friendly, and professional, and explained the Hotel amenities. The area was quiet, away from the main road. My GPS found it easily.
I had rm # 120, a clean, smallish, Queen bed, room with microwave, refrigerator (no freezer section), and flat screen TV. The TV didn't appear to be High Def, but had a good variety of Channels. In room coffee maker. This room was adequate for a single traveler.
Although the mattress was somewhat thin, and soft, it was fairly comfortable.
Other than the normal A/C noise, the room and hotel, were quiet...except for the morning when there was somebody (kid) running in the room above me a few times...not a big issue. The fridge did make a constant weird noise, but it was drowned out by the A/C.
There was a strong fragrance odor, which I quickly stopped noticing. Candy mints on nightstand was a nice touch. Free local and long distance phone. I didn't notice any cookies, at check in, around 5, but there was lemonade in the lobby.
Breakfast was typical for this price point hotel.....waffles u-make, no other hot items.....muffins, cereal, bagels. Coffee was a bit weak, and only powdered creamer.
The Bathroom fixtures looked fairly new, and were clean..EXCEPT for the floor, which was disgusting....it needs a good bleaching and cleaning, as the grout was discolored, and dirt was embedded in the tile grooves. There was a big clump of hair on the floor in a cobweb by the tub. Water pressure and volume OK, but not great. Water temp was good. Good size, and quality towels. Shampoo, and soap, provided, but no lotion, or conditioner.
I had trouble getting on the free internet, but a call to the desk, and Jason reset the router, and I was able to log on.
Check out was quick.
A good place, (other than the bathroom floor), for a stay, at a very reasonable price.

  • Stayed: June 2014, traveled solo
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3  Thank TommyTPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded July 5, 2014

Dear TommyTPA,

Thank you for taking the time to write a review about your recent visit with us. We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff members as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. We will also look into a way to clean the floors better, as it is the first and last item in the room you stop on before getting in and out of be. Thank you again for sharing your experience and we hope you next visit will be even more enjoyable then the previous one.

At your service,
The team at
Microtel Inn & Suites by Wyndham, Stockbridge

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Reviewed June 21, 2014

Accomodations were good for the price.. location was excellent. Room a\c was very loud and made a loud noise. Room deodorizer scent overwhelmed you as you entered the room. Overall, pleasant experience for the money.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
2  Thank Arlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded June 29, 2014

Dear Arlene C,

We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide high quality standards you have become accustomed to. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Thank you,
The management team at
Microtel Inn & Suites by Wyndham Stockbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2014

It was such a refreshing stay for us. We were a little weary & tired when we arrived because of an experience we had at another motel which we had to leave. Ms Brenda was so nice & helpful she could tell we were tired. The room & everything else was nice & clean. When we got to our destination,Fontana Dam NC we realized we had left a bag there. Called the motel, they had our bag, that was on a Sunday, they told us to call back on Monday & speak with John, the manager.,We did & he could not have been any nicer. He mailed our bag to us, we recieved it on Wednesday afternoon. We will stay there again if we go that way again.

  • Stayed: June 2014, traveled on business
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2  Thank Benny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded June 29, 2014

Dear Benny M,

Thank you for taking the time to wrote a review about your recent visit with us.

We very much appreciate and value your feedback and will share it with our team . Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guest. We are pleased to hear your bag was return promptly and in once piece. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next stay is even more enjoyable than the previous one.

Sincerely,
The team at
Microtel Inn & Suites by Wyndham Stockbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2014

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
2  Thank Tamika A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded June 29, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 14, 2014

The hotel was clean, but overpriced. The refrigerator didn't work and the remote didn't control the television. I felt like for $80 in paying for a suite that It should Have had a refrigerator that works since that was part of the reason for paying for suite. There wasn't really a lot of places to walk the dog although they did allow pets for the extra fee and I appreciate that.

  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Sheri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South, responded to this reviewResponded June 29, 2014

Dear Sheri F,

We appreciate knowing the things that please you as well as those areas that need our attention. It is our goal to provide the high quality standards you have become accustomed to. I am sorry to hear that you were not pleased with your stay at our hotel. I sincerely apologize for any inconveniences you experienced during your stay with us. We strive to please all of our guests and appreciate your comments.

Sincerely,
The management team at
Microtel Inn & Suites by Wyndham Stockbridge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South

Address: 195 Country Club Drive, Stockbridge, GA 30281-7348
Phone Number:
Location: United States > Georgia > Stockbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Stockbridge
Price Range: $63 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Stockbridge/Atlanta South 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
100% Non Smoking hotel with elevator. Triple Sheet bedding in all rooms. Bedside USB Charging radio clocks. Excellent location in the heart of upscale Eagles Landing on interstate 75 exit 224 just 20 miles from Downtown Atlanta and 15miles from Airport and Motor Speedway and near Henry General Hospital. With numerous restaurants nearby. The hotel is a great facility and offers a saltwater-mineral pool an 24 hour fitness & business center. A onsite arcade, sundry shop, and guest laundry are available on-site. ... more   less 
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Also Known As:
Microtel Hotel Stockbridge
Microtel Stockbridge
Stockbridge Microtel

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