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“Pleasantly Surprised”

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Holiday Inn Statesboro University Area
Ranked #2 of 12 Hotels in Statesboro
Certificate of Excellence
Kennesaw, Georgia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Pleasantly Surprised”
Reviewed June 22, 2012

Stayed here back in February and am just now reviewing:)

I was shocked that this was a Holiday Inn, it felt much nicer in my opinion, in every aspect. We arrived on a Friday night after 11:00 and the front desk personnel was very friendly and check in was a breeze.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cathieschafer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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165 reviews from our community

Traveler rating
    93
    49
    14
    5
    4
See reviews for
51
15
8
58
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Cumming, GA
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 19, 2012

We were in town for an event my son was involved in at GSU. The best feature of this hotel is the location. There is a Chili's with a take-out door literally in the parking lot, and a large shopping center that is an easy walk across the street with many stores and restaurants (including an Olive Garden). The hotel is the new style Holiday Inn and is very updated and clean with ample, convenient parking. The staff was pleasant enough but not overly attentive. This may have been influenced by a large, loud group that was there at the same time for a wedding. That is not the hotel's fault. My only complaint is that the tv in the room would get frozen up where you could not do anything to it. When we called, they told us to unplug the tv and plug it back in. That did work, but we had to repeat it many times. It sounds like they knew exactly what was happening so it makes me wonder why they don't fix it. That is very annoying when you just want to chill and watch tv (which is what I typically do in a hotel room). In the end, I would stay at this hotel again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rvkris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Statesboro University Area, responded to this review, June 25, 2012
Thank you for letting us know about the TV! We look forward to seeing you again for more GSU events.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moultrie, Georgia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 7, 2012

As an employee of the IHG group I was very disappointed with my stay in Statesboro, GA. The staff was not friendly, I was told false information on the type of room I wanted to reserve prior to making my reservation. The Emma's restaurant located in the hotel served a cold breakfast bar, the servers were not friendly. The last night I stayed there, I called the front desk to as if the room above us could tone it down so we could sleep, the front desk attendant assured me she would handle the situation, tens minutes later the noise got louder and I called back to see if she asked the other guys if they could be moved, and the front desk attendant hung up on me. I will not be staying at this hotel again. As an employee of the HIG group, I was very disappointed and embarrassed to be treated like I was.

The only thing that I liked about the hotel was it was very clean and housekeeping did a good job.

Room Tip: The top floor.
See more room tips
  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brittnee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Statesboro University Area, responded to this review, June 18, 2012
Dear Brittnee L,

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message.

We look forward to hearing back from you soon.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 30, 2012 via mobile

My wife and I stayed at this Hotel April 27-28 while visiting my son at Georgia Southern. The front desk staff was friendly and worked quickly. When I asked about a luggage cart, one employee searched the hotel floors trying to find one. He was unsuccessful, so I went to start unloading my luggage from the car. The other front desk associate soon came out to the parking lot with a cart for my use. I have never experienced this level of assistance from any hotel. I want to thank them for their efforts.

Stayed April 2012
Helpful?
2 Thank Tim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2012

I have stayed at the Holiday Inn in Statesboro for the past 2 years. This past weekend the rate was increased to $140.00 per night, we decided to stay at the Comfort inn Suite, bad idea. The Comfort Inn Suite has roaches, filthy and an odor. We checked out at 3:30am and immediately went to the Holiday Inn. To our suprise, the room was $99.00. I was so pleased and as the cliche goes, you get what you pay for. From now on, it will be the Holiday Inn.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 17, 2012

My husband and I were attending an event in nearby Claxton, GA, and not knowing anything about the area, I was hesitant to stay at a local "inn". The Holiday Inn in Statesboro was clean, modern, and efficiently managed.

The only drawback was the cost. When we called to book the room, we were told that the lowest online advertised rate was no longer available, so we ended up paying $159 plus taxes for the room. Though nice, this is NOT a $159 night establishment. Perhaps if we had been there for more than 10 hrs to enjoy all the amenities, I would feel differently. But as is, I was feeling a bit disappointed for having paid so much for the stay. For that reason only, I would not likely return.

But if you can get a better deal on a room, go for it!

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DinainJax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 17, 2012

The front desk staff is top notch. I wish all customer service personnel received training in Georgia. Every staff member we spoke to and needed assistance from was excellent. The rooms and lobbies were all very clean and very nicely appointed. The pillows were terrific! I did not eat in the restaurant but my colleagues did and they were pleased with the food. Enjoy your stay!

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GuidedbyGrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Statesboro University Area

Property: Holiday Inn Statesboro University Area
Address: 455 Commerce Drive, Statesboro, GA 30461
Phone Number:
Location: United States > Georgia > Statesboro
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Statesboro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Statesboro University Area 3*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel Statesboro - University Area Ideally situated near the Statesboro Municipal Airport, Georgia Southern University and Ogeechee Technical College, the Holiday Inn Statesboro University Area Hotel offers comfortable, deluxe accommodations near Statesboro, Georgia's popular attractions and prominent businesses. We're located just off the 301 Bypass(Veterans Memorial Pky). At Holiday Inn Statesboro near Georgia Southern University GSU our guests enjoy shopping at the Statesboro Mall and cooling off at Splash in the Boro Waterpark. Dining and entertainment on Main Street Statesboro and special events at the Averitt Center for the Arts can be found less than three miles away. Business travelers appreciate our Statesboro lodgings near the Gateway Regional Industrial Park, the Airport Industrial Park and corporations such as Coca-Cola and Briggs & Stratton. Over 2,250 sq. ft. of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. During your visit to our hotel in Statesboro, we invite you to dine with us in our full-service restaurant, Emma's Restaurant & Lounge, Emma's features a weekday breakfast and lunch buffet, Sunday brunch, and mouth-watering dinner menu. In the evening, join us in the lobby for excellent conversation and complimentary hors d'oeuvre. Each of our hotel rooms are equipped with modern amenities including mini-refrigerators, coffee makers, flat screen TVs, and more. For your convenience, an outdoor pool, Jacuzzi whirlpool and a well-equipped fitness center are available. As you plan your trip, explore our exceptional Statesboro, GA hotel rates and make your reservations today. ... more   less 
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Also Known As:
Holiday Inn Statesboro South Hotel Statesboro
Statesboro Holiday Inn

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