We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“SKIN STILL CRAWLING”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Red Roof Inn Atlanta - Smyrna
Ranked #8 of 12 Hotels in Smyrna
Reviewed March 8, 2014 via mobile

This place is disgusting. Unfortunately I didn't realize how bad it was til the morning I was checking out how bad it was. First and most disgusting. As I was putting on my slippers to get out of bed I noticed the bed frame. (The metal bed frame part) was absolutely full of various debris. Dead roaches,hair, dust, even a freaking bright yellow gummy bear! It was THICK with disgustingness. I had already disregarded the cigarette burns in the cheap comforter in the non smoking room AND the super tacky "No Refunds after 15Mins" sign at the front desk. The whole place is just gross. Even at $50 I would expect a little better.

Stayed: March 2014, traveled with friends
Thank Stephany H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded March 19, 2014

I appreciate your response regarding you stay at the Smyrna Red Roof inn. I am writing to express my deep apology for difficult experience at our hotel.I can see why you are disappointed and I will improve it will not happen again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (194)
Traveler rating
Traveler type
Time of year
Language

121 - 127 of 194 reviews

Reviewed December 27, 2013

I must say out of the whole staff about two are excellent!! BUT THE MAINTENANCE MAN ON SITE IS VERY CREEPY!!! He stalked my room, every time I seen him he made sexual gestures, he harassed my company, and also played "rental cop"!!! Usually my stay is great but since he's been there my stay was very dissatisfying and comfortable!!

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nefertiti10224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded January 2, 2014

I appreciate you response regarding about maintenance man treat rude with you. I am writing to express my deep apology for your difficult experience at our hotel. I will make sure this happen do not happen again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2013 via mobile

I live in Forest Park Georgia .but I came to Smyrna Georgia for the holidays .I decided to go to the Red Roof Inn because I seen they had a special for $45 a night .it said on Saturdays and Fridays I needed to add $5 extra .I tried to check in with the coupon and they said they do not take them on the weekends .but I told the manager it clearly says at five dollars on Friday and Saturday and I showed him the coupon . then he told me I must be from out of state in order to get the coupon .my true end up being $60 for the night . this is false advertising so beware .

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ittybb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded December 11, 2013

I appreciate your response regarding about false advertising in coupon.I am writing to express my deep apology for your difficult experience at our hotel.I will make sure this same mistake it will not happen again. Thank you again for sharing your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2013

I usually would o to comfort Inn but my husband wanted to try this place out while I had to stay weeks do to business. This hotel is very very different and with everything I been through here, you would think I would of got at least a few days free from management but no and lol not even a refund was offered. I been through a lot here from manager yelling at me like I was his child or worker because I had to wait for money to be sent to me to keep room and where I am from time is 2 hours behind. I did let staff know in advance but manager yelled that this was his place and I had to remove everything out room by a certain time, even the fact they knew I had no family or no where to go without a car than a staff worker told me same day if I didn't check back in by a certain time that management did not want me on property and this story goes on and on because after I checked out room totally. They gave me the same room when I checked back in same day and lol the room was the way I left it early before owner demanded me to get out room by a certain time and been here days already spending money do to getting stranded in Smyrna, Georgia after losing $5000.00 to a fake property manager which I was here to go to court to try to get money back.

My first room here had a lumpy bed in it but nothing was done and my 2nd room that I stayed in for almost a month had a big giant cobweb in ceiling and staff came down to knock down for me, toilet leaked for over a week and it took for me to report a 2nd time before it was fixed. I have pictures showing the black mold and a video of the leak.Also, told owners wife about a black bug in bed and she said she needed proof but who would just let bugs run around to find management(not me). Than I seen A bug crawling on my laptop while lights was off. I jumped up and turned lights on to see a baby roach(YUK) I reported this to manager and all I got was a man to come see roach and spray my room with bug spray. All other mangers that cares would of gave a refund plus some free nights.

The owners wife is very rude and do not care about the guests at all. Seems like she is all about the money that's being made. Also, she went into my room without permission. I did not know until another Guest showed me a picture which I now have for proof. This is against the law but will handle the right way. I already reached out to guest relations department.

I must say for the record here is that Forrest is a very great man that cares about all the guest, knows his job well and does it very well, and will do what ever it takes to fix a problem and make your stay worthwhile. He is a great man and should own this establishment but since he doesn't he should at least get a raise for all the work he does. Also, Pamela front desk and Jeff the repair man are great people to and deserves raises too....

Do not get me wrong because once my room was sprayed and toilet repaired my room was enjoyably even the fact I was treated badly from owner in time of need and from his wife. Honesty the wife should not be there working because she makes people stay away from how she acts and the things she does. I still have some problems now that I have left because they debited my card after they took cash from me but I have bank and lawyer working on this because owner promised me he would call me back but never did.

This hotel would be great if they throw out old beds, make housekeeping to clean rooms thoroughly and check for leaks and spider webs instead of rushing the rooms, the wife to show respect to paying guests, and stop people for having weekend come and goes in the rooms. The only way I would ever stay here again if the owner apologizes for treating me like dirt and yelling at me and that I get the room I left and it is still clean and bug free plus offered a least 2-3 nights free there for all my problems.

I never been treated so bad in my life until my stay here and all I needed was some understanding of my situation and time to get money sent western union that one day, and showed respect from owner and his wife. I am hurt because I thought this place was great and owner was nice guy until I needed some extra time to get cash for room. I spent over $500.00 in room and still was treated like this. People anything can change so check it out because price is nice but always ask for rooms close to office to get a clean room.

Room Tip: Always ask to see room in advance and ask for rooms on first floor close to office. The first buildi...
See more room tips
  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MrsJones99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded November 13, 2013

I appreciate your response regarding staying at Smyrna Red roof inn.I am writing to express my deep apology your difficult experience at our hotel.I can see why you are disappointed and i will improve. It will not happen again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2013

We were in town for business this summer, traveling with a truck and storage trailer when we suddenly had to go home due to an illness in the family. We had stayed at the motel for several days and when we left we had to leave the trailer parked there. We found it miraculous when we returned to find that our trailer was still intact, right where we left it. We give credit to the management for keeping an eye out and taking care that it did not get stolen or towed, at the very least. Once again thank you for thoughtfully caring, without asking for anything in return!

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vudublu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded October 16, 2013

I appreciate your response and thank you again for sharing your experience,I hope your next visit
will be a pleasant one.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

This place is far from clean, I have read other reviews and I don't understand how anyone can say that. Please trust my review the only good thing about this place is the low price, but it was not worth it. We left and went to Hyatt place MUCH better. When we arrived we went into the room and the smell knocked us back out the door. The sheets and ....well all the bed clothes were dirty or stained. Mold on the bathtub, carpet looked dirty . This place needs a upgrade bad. And now about the people that live at the motel, there were kids playing in the parking lot, throwing a football over the cars, our car was almost hit 3 times in the hour that we were there. Kids were playing around the cars the whole time we were there. Grow ups screaming at the kids to get in the room and lock the doors. We could not even close our door because the smell was so bad. We decided to leave because we didn't feel safe here and could not handle the smell. Or risking damage to our car. We were charged for one night at the motel that we didn't stay, and couldn't stay. My nose and throat was burning from the smell in the room. The kids that live in the motel need a place to play so they don't have to play in the parking lot.

Room Tip: Dont stay here
See more room tips
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shelia313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded October 4, 2013

I am writing to express my deep apology for stay at the Smyrna Red roof inn.We are going to start renovation very soon. We are changing all Mattresses and carpet .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 23, 2013

We had a great experience staying at this location....The room was very clean and easy to sleep. I just relocated to Atlanta so it was important to me to have a place to stay where I felt at home. Forest (Front Desk Staff) made my stay a sweet, and at home. He was very professional....People Person. There were times where I just needed to communicate with some one in the states so I can get that extra boost. He made me laugh. He also made sure that our stay was pleasant. He is a keeper for Red Roof Inn. He needs a raise. He is a multi-tasker... and not there just to do his job but to impact his job. The housekeeper Zade....SO awesome.....She made sure our room was spic and span.....Clean smell...She made sure we were ok with bed changing and cup supplies.....She is a keeper....... Red Roof Inn has a very nice Lobby supplied with hot tea and coffee 24 hr assess... Very close to everything....walking distance. I will suggest this hotel to my relatives when they come in town to visit me....

Room Tip: Lower Level Zades rooms.....:)
See more room tips
  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank newgrlntown01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob P, General Manager at Red Roof Inn Atlanta - Smyrna, responded to this reviewResponded October 4, 2013

Thank you for staying at Red roof Atlanta north and thank you for your sharing your experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Smyrna
0.1 mi away
Comfort Inn & Suites Smyrna
0.3 mi away
Country Inn & Suites By Carlson, Atlanta Northwest at SunTrust Park
1.2 mi away
Extended Stay America - Atlanta - Cumberland Mall
Show Prices
Show Prices
Show Prices
0.3 mi away
Days Inn Atlanta Marietta Galleria
1.2 mi away
Hyatt Place Atlanta/Cobb Galleria
4.9 mi away
Comfort Inn & Suites Galleria
Show Prices
Show Prices
Show Prices

Been to Red Roof Inn Atlanta - Smyrna? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Red Roof Inn Atlanta - Smyrna

Address: 2200 Corporate Plaza Pkwy SE, Smyrna, GA 30080-2969
Location: United States > Georgia > Smyrna
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #8 of 12 Hotels in Smyrna
Price Range: $75 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Atlanta - Smyrna 2*
Number of rooms: 131
Official Description (provided by the hotel):
Pet friendly and family friendly, the newly renovated Red Roof Inn Atlanta-Smyrna/Ballpark offers free WiFi and is near Cobb Galleria Centre, Cumberland Mall and Cobb Energy Performing Arts Centre. We are located only 1 mile from the new SunTrust Park – the new home of the Atlanta Braves. This inn is also near Life University and Marietta Square, this hotel is close to I-75, I-285 and Larry McDonald Memorial Highway. Six Flags over Georgia is only 15 miles away and Six Flags White Water is only 5 miles away from the inn! When you check in, check out the fantastic new amenities in our NextGen ® design rooms! The rooms feature new, comfy Rest Suite beds by Serta, plush high-end bedding, new modern design flooring, comfortable new seating and a large, flat screen TV. All rooms offer free WiFi and select rooms offer microwave & refrigerator (a nominal fee may apply; please inquire). Complimentary coffee-house style coffee & tea is available in the lobby 24 hours. One small well behaved ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Red Roof Inn, Hotels.com, Priceline, Expedia, Travelocity, Cancelon, TripOnline SA, Orbitz, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your Red Roof Inn Atlanta - Smyrna reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Atlanta North Hotel Smyrna
Red Roof Inn Smyrna
Smyrna Red Roof Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing