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“Nice staff, clean room....Only one complaint.”

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Comfort Inn & Suites Galleria
Ranked #7 of 12 Hotels in Smyrna
Fort Payne, Alabama
Level 3 Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nice staff, clean room....Only one complaint.”
Reviewed February 24, 2013

Our room was clean and comfortable. The bed felt brand new and was so comfortable I didnt want to get out of it!. The staff was very friendly and breakfast was pretty good. Location was pretty nice (not in the city, but within a short 15 min drive to the Aquarium and World of Coca cola.) and many restaurants to chose from nearby. Also it is not far from the mall.

My ONLY complaint would be the pool. It is an indoor pool but is not heated, which makes it completely pointless. The water was so cold it was almost humanly impossible to get in. I dont see it being much more comfortable in the summer since it is indoor and has no way for even the sun to heat it!

Room Tip: Had a suite so I am not sure how the standard rooms are. DO NOT book if you are intending to use the...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank qtmel81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed February 23, 2013

I want to thank Alex Studo at the front desk and Debbie Williams in the breakfast area for making our family's stay so comfortable and relaxing while were there attending a funeral. I feel as if I've known these ladies all my life. They were very upbeat and friendly. Thanks ladies for the kindness you both showed our family. The O'Hern's

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimzey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nurseheather30
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 8, 2013

Very friendly staff. Lobby is nice. Room is shabby, looks like it hasn't been upgraded in awhile. Air conditioner unit was completely shattered, heat worked, but air only worked on high. Shower did not work well, leaked and no water pressure. We were there for 5 days for a conference, did not receive clean towels for 2 of those days.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nurseheather30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Tennessee
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 12, 2012

I stay at a lot of hotels, I travel for business 253 nights this year. The staff in this hotel is there for you! Leadership is the determining factor in a team, the leader of this group is Georgetta Lake and from her down this team will bend over backwards to be sure that you are comfortable and taken care of. The hotel has been renovated with nice flatscreen tv's comfortable bedding and nice spacious rooms. When you work and travel with a work partner it is nice to have space. I liked this hotel and I will stay in this hotel again.

  • Stayed December 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Sharkey13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cumming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 29, 2012

I brought 12 International students here and I was blown away by the great staff, the breakfast and the cleanliness. Out of 12 people I heard no complaints. The great staff members were Melissa, David and Eric. We will be back.
Michael Holmes Southern Destinations Tours

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mholmes34877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smyrna, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 22, 2012

I stayed during the Thanksgiving holiday and have never felt more welcome at any hotel or bed & breakfast. The staff were pleasant during check-in, never wavered in helping me (even with change for the laundry facilities at 2:00 am), and were even understanding when I had to cut my stay short due to family issues. They offer coffee and apples 24 hours a day and the breakfast has healthy options such as apples, bananas, oranges, and yogurt. The location is exceptional: near shopping, restaurants, and easy access to I-285 for access all around Atlanta. The room was clean and the bed was marvelous. The building is aging but well-maintained.

Room Tip: I don't know if there is a good view because the building is surrounded by hotels and businesses...
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  • Stayed November 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Liz D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cookeville, Tennessee
Level 5 Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 8, 2012

The staff there is very nice and has a caring attitude. Its obvious that their management instructs good customer service. Had apples to take at the desk which was nice. 15 minutes or less from six flags. Has indoor pool. Rooms was clean. Plan on staying there again.

Room Tip: Was on 2nd floor but dont recall actual number. Was right over the indoor pool. Not a bad room has c...
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  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lovetotravel300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Galleria

Property: Comfort Inn & Suites Galleria
Address: 2800 Highlands Pkwy SE, Smyrna, GA 30082-5114
Phone Number:
Location: United States > Georgia > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Galleria 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Comfort Inn & Suites Galleria, a Smyrna hotel near Cumberland Mall, Cobb Galleria Centre, and Six Flags Over Georgia The Comfort Inn & Suites(R) Galleria is ideally situated among Cobb Galleria Centre, Cumberland Mall, Six Flags White Water and Six Flags Over Georgia. We are minutes from downtown Atlanta attractions, including: Philips Arena Georgia Dome Georgia Aquarium Georgia World Congress Center Georgia International Convention Center Life University, Southern Polytechnic State University and Chattahoochee Technical College are only minutes away. Our hotel is at the entrance to a business park. Our amenities include: Free local calls Free coffee Free weekday newspaper Free wireless high-speed Internet access Exercise room and indoor pool Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites Galleria the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers enjoy two-line telephones and access to copy and fax machines. Our business center offers Internet access. Our meeting rooms are available. All rooms include refrigerators, microwaves, coffee makers, irons, ironing boards, hairdryers and cable television. Oversized suites, whirlpool suites, two-room suites and executive rooms are also available. Non-smoking rooms are available. Guest laundry facilities are onsite. Whether traveling for business or pleasure, Comfort Inn & Suites Galleria is the perfect home away from home when visiting the Smyrna area. Book your room today. ... more   less 
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Also Known As:
Comfort Inn & Suites Galleria Hotel Smyrna
Comfort Inn And Suites Galleria
Comfort Inn Galleria
Comfort Inn Smyrna
Smyrna Comfort Inn

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