I will say that the employee at the front desk was fabulous! She was personable, smiling and informative. However....
The room smelled badly. Kind of like damp fish. The outdated decor didn't bother me and the room and bathroom itself was clean (the only reason I would ever demand a refund would be dirty room/bathroom). But the smell was bad. We determined it was coming from the a/c. We would have shut it off and opened the window but the screen had holes in it. The hinge and a cap on the toilette was broken, part of the shower had chipped away. Stains on the carpet. Beds that were so warn that our teens got a huge kick out of the noises the beds were making. An elevator that sounded worrisome. The pool is, and let's be honest here, more like a large hot tub that wasn't heated. It too had chips out of the bottom of it. We have stayed at other Comfort Suites properties so we were surprised that breakfast didn't include meat (no, there was no bacon ,etc on the two morning we were there) and that the employee refused to refill anything a few minutes after 9 a.m. (it's supposed to go to 9:30).More
- Free Wifi
- Free Parking