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“Just Ok...”

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Comfort Inn & Suites Galleria
Ranked #6 of 12 Hotels in Smyrna
Hermitage, Tennessee
Level Contributor
103 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
“Just Ok...”
Reviewed May 6, 2011

Room was alright for the value, good for a cheap stay to visit the sights in Downtown in Atlanta. Didn't blow us away too much, but was still a nice stay for the most part!

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bam_and_maize
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 13, 2011

Ok. Close to expressway, but super rundown. Sheets and towels seem clean, carpet and furniture does not. Hallways are beaten up and I wouldn't plan on swimming in the pool - visible dirt on bottom not a good sign. Price is ok, but I would have gladly paid $30 more for an updated room somewhere else.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MuBadger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Robertsdale, Alabama
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 27, 2011

Not bad at all - kinda pricey to me - BUT, your always guaranteed to have clean room/sheets/hotel! The service is great and the breakfast is decent! I reckon for the price your paying it's great - there is cheaper, which means roaches and no sleep or more expensive which means a little better sleep and maybe better breakfast. So for an all around great hotel - this is perfect!

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeyRandolph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 9, 2010

This hotel room was unkempt from burnt out light bulbs to lack of vacuuming the carpets. We were booked for three nights for two people, had three towels doled out as apparent standard issue, the room was to be non smoking yet the smell was awful from being a smoking room previously. It was really an unpleasant place to go back to at the end of three long days.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank lowerpenninsula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, TN
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 1, 2010

Bottom Line: We stayed here because the price we got was great, $55/night. The hotel had all the amenities we need for our family of 5: fridge, microwave, indoor pool, interior corridors, free parking, easy access to highway.

The Details: Hotel looked great at first glance, but as I neared the room, I noticed the wear and tear. Then, the room was such a disappointment. I don't mind the dated decor, but I do mind mold on the shower curtain, in the AC vents, writing on the wall, water stains on the ceiling, rust stains on the metal parts of the room (which was quite a lot, surprisingly, such as the lamp, the doorframe, AC). After the AC was left off for a day, the room had a noticeable mildew smell. The fridge interior was sticky, there was gum on the door handle, the swing lock was busted, as if someone had tried to force their way in previously. The pool was very, very small, and very, very warm, but that was okay, but it needs to be resurfaced badly. Also, how about some towels? I witnessed the towels being restocked, and they only put in 6 towels!! Seriously?

However: We stayed because despite the wear and tear, it felt safe. The staff was friendly, the other guests were nice. There's not much around the hotel to eat other than fast food or non-kid friendly places, altho the IHOP was very close by and kids ate free! Oh, and did I mention the price?

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DeeMomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
savannah ga
Level Contributor
5 reviews
Reviewed December 29, 2009

the staff was super friendly here and made things easy for us at ck in and ck out. they emailed me a receipt. i loved that. we went to a football game and the aquarium and this hotel was only about ten minutes away from all that. it was a perfect spot for us. over all the hotel was nice and comfy. there does need to be a little attention paid to some of the detail. some of the room and bathroom needs some maintencace but i was pleased with my stay.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kwtclt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nc
Level Contributor
110 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 5, 2009

I stayed at this hotel with three of my children for a weekend. It was a group event and the hotel was chosen for us. Based on the reviews here, I would not have chosen to stay at this hotel. Our event was at Georgia Tech and it was a pretty good drive to get there. The hotel showed a lot of wear and tear. The furniture was banged up, the blankets and bedspreads were faded and the bathroom wallpaper was peeling. The room we had had two queens and the "suite" consisted of a small fridge and microwave but no extra room or square footage. Our rate was $67 a night. I guess you get what you pay for.
It was also uncomfortable that there were men in the lobby drinking beer from a cooler watching tv and this seemed okay by the front desk staff. I would not recommend staying here unless you just need a place to hang your hat for the night and you happen to be traveling on 285 around Atlanta.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank buttercup16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Galleria

Property: Comfort Inn & Suites Galleria
Address: 2800 Highlands Pkwy SE, Smyrna, GA 30082-5114
Phone Number:
Location: United States > Georgia > Smyrna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 12 Hotels in Smyrna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Galleria 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Comfort Inn & Suites Galleria, a Smyrna hotel near Cumberland Mall, Cobb Galleria Centre, and Six Flags Over Georgia The Comfort Inn & Suites(R) Galleria is ideally situated among Cobb Galleria Centre, Cumberland Mall, Six Flags White Water and Six Flags Over Georgia. We are minutes from downtown Atlanta attractions, including: Philips Arena Georgia Dome Georgia Aquarium Georgia World Congress Center Georgia International Convention Center Life University, Southern Polytechnic State University and Chattahoochee Technical College are only minutes away. Our hotel is at the entrance to a business park. Our amenities include: Free local calls Free coffee Free weekday newspaper Free wireless high-speed Internet access Exercise room and indoor pool Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites Galleria the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Business travelers enjoy two-line telephones and access to copy and fax machines. Our business center offers Internet access. Our meeting rooms are available. All rooms include refrigerators, microwaves, coffee makers, irons, ironing boards, hairdryers and cable television. Oversized suites, whirlpool suites, two-room suites and executive rooms are also available. Non-smoking rooms are available. Guest laundry facilities are onsite. Whether traveling for business or pleasure, Comfort Inn & Suites Galleria is the perfect home away from home when visiting the Smyrna area. Book your room today. ... more   less 
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Also Known As:
Comfort Inn And Suites Galleria
Comfort Inn & Suites Galleria Hotel Smyrna
Comfort Inn Galleria
Comfort Inn Smyrna
Smyrna Comfort Inn

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