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“Excellent Family Vacation”

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The Cloister at Sea Island
Ranked #1 of 1 Hotels in Sea Island
Certificate of Excellence
Naples, Italy
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Excellent Family Vacation”
Reviewed July 15, 2014

We spent almost two weeks at the Cloister over the 4th with our family. We stay in the Cloister because it is a little quieter but still a 3 minute walk to the Beach and Beach Club. When our children were younger we used to stay at the Beach Club, but it is busy and a bit noisy if you do not have children.
I have read several reviews that have stated that the pool/beach attendants were not that attentive to their needs. I did also experience that as well on just a couple of days. I really think that stems from the attendants being teenagers and there did not seem to be "an adult" presnet to make sure things were getting done.
But, having said that, I also would get my own towels and chair covers and head to the chairs that they had already laid out that morning. This is not a big deal, but I do understand the frustration.
The property is amazing and we always cannot wait to get back when we depart. I really do not belive that there is a place like in the US. A true Southern resort with true Southern hospitality. The rooms at the Cloister are amazing, the beach is great, the rivers and marsh views are amazing. We took the wine cruise which is awesome.
Also, go to the Lodge and get a drink and wait for the bagpiper to come by before dinner.
Overall another great family vacation at Sea Island, it seems to get better every year.

Room Tip: If you are staying at the Cloister, stay in the main part of the hotel and get a room/suite with a R...
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  • Stayed July 2014, traveled with family
    • Location
    • Rooms
    • Service
Helpful?
4 Thank Jjs57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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818 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 6, 2014 via mobile

Enjoyed a quick 5 night vacation with the family. Everything that was requested prior to check in was done. Shark fishing with Max was a great bonding time with my daughter. Everything about the resort is first class and the staff is incredible. We look forward to a return trip. It was great family time.

Stayed June 2014, traveled with family
Helpful?
Thank TheHef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 6, 2014

There is so much which is good about this hotel, but there are too many niggling annoyances to make it great. We had an ocean front room in the Beach Club, the room was terrific, large and clean, BUT there were no coffee facilities and the TV didn't work. A quick call to reception sorted it out. The pool attendants were very average, not friendly or motivated to help, the family cafe/snack bar sold truly horrible food, and there was no early morning coffee, which we have learned to expect on our visits to the states. Across the road in the Cloister, there were complementary afternoon teas, morning coffee and I believe lemonade. We just didn't really feel cared for at the Beach club, and certainly not to the standard we expect from a hotel like The Cloister. The activities are wonderful and varied, but astoundingly expensive. The horseback riding on the beach was wonderful, the staff at Frederica stables were just lovely, but charging $120 per person is punishing, and I ride in London (England)!! Compare this to riding at the Inn on the Biltmore estate at $55 and you'll see what I mean. Finally, we had a pretty good meal at Tavola, but a truly marvellous experience in the River Bar, I mentioned to our server that I was longing to try some peach pie, and was sad it wasn't on the menu. Before I knew it, she was back to say the chef had called round the resort and had tracked down a peach pie! It was delicious, we met the chef to thank him, and told him we were astounded by such thoughtfulness. The Cloister deserves an "Average" but some of the staff and certainly the peach pie merit an "Excellent".

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EJYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSteilen, General Manager at The Cloister at Sea Island, responded to this review, July 30, 2014
Thank you for being recent guests at Sea Island. I appreciate you taking the time to let us know of your positive experiences, and apologize that we did not fully meet your expectations. I would welcome the opportunity to assist you with a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Level Contributor
229 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed July 1, 2014 via mobile

My wife and I stayed here for our 26th anniversary and what a great decision. From the minute you pull up to the entrance until the minute you check out, the stay is peaceful, service is impeccable, atmosphere is elegant but not snobby, and basically a resort that offers everything or to do nothing.
We stayed in a 2-bedroom suite with a view of the river and had morning coffee on the balcony. The 5-star Spa is across the street and the beach is a short walk from the hotel. The Cloister has a high-end restaurant which is extremely expensive and a casual bar/restaurant that became our favorite.
3 golf courses are accessible via their shuttle, in absolutely great shape, and the golf shop and restaurants are wonderful
Highly recommend this resort hotel if you want a luxurious stay!!

Stayed June 2014, traveled as a couple
Helpful?
3 Thank ShermanSUV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Tx
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 26, 2014

This was a short girl's trip, so we did not make use of the golf, tennis or shooting activities. However, we loved our room in the Ocean Villas, the spa, where we had wonderful massages and the restaurants. We also had room service and it was delivered promptly and perfectly. The service is top notch. It's expensive, but you get what you pay for. Love this place!

Room Tip: The Ocean Villas are a little secluded and look out over the uninhabited section of the beach, so th...
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ph0t0g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayland, Massachusetts
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 25, 2014

My family spent the night at sea island on our way home from Florida this past January.
Pretty spectacular spot where they have everything you can imagine. From tennis to horse back riding on the beach.the biking / running trails were beautiful . The old giant Spanish moss trees really made you feel like you were in a magical place.
The check in went smoothly and the host was very gracious giving us a bit of history as well as presenting our children with kid friendly bags with goodies.
The room was enormous and luxurious with a beautiful balcony furnished with teak chaises.
They have several types of accommodations including villas large enough for family gatherings.
We had dinner in the room and everything was delicious. The service and presentation by the pair of servers was super.
I especially appreciated the large round dining table with my kids.
Another neat thing was the ability to park your car close to your room as each building seemed to have their own parking area. The resort is enormous and driving is convenient.
We were looking forward to staying longer but the weather took a turn for the worst so we decided to keep heading home. We hope to have a real visit and enjoy everything sea island has to offer.

Room Tip: You can stay near the pools and dining areas or more remote quiet areas, many options.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MW7722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales, Pennsylvania
Level Contributor
354 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed June 25, 2014

I recently traveled to the Cloisters at Sea Island for a business trip. I had no idea what to expect prior to arriving.

The drive from Jacksonville, FL Airport is about an hour. The Cloisters can arrange airport transportation for you for a fee.

The Cloister Building is large and elaborate and reminds me of Spanish Colonial architecture that you see in the St. Augustine area of Florida.

Our check in was swift, friendly and efficient and then you are directed to a bellman who helps you with your luggage and takes you to your room. Getting to the rooms can be confusing when you first arrive and it will take you a day to get oriented with the entire property.

The rooms in the Cloister are huge and have a very nice living area, outdoor deck and a very large bathroom with a separate seating area, WC and toilet as well as heated floors and a deep soaking tub. The room was dark, but it had a nice view of the river and the beds were very comfortable.

Breakfast in the Georgian Room was delicious and the services was fantastic. Doris our server was so sweet, she even brought over little stepstools for the ladies to place their purses on so they wouldn't have to reach all the way to the floor.

The facilities are vast and require some walking. The grounds are beautiful, but it will take you a few minutes to get to the Beach Club, fitness center and spa.

The pool area is gigantic and offers 2 kids pools and an adult pool. Note, the adult pool is small and impossible to get into during peak season so go early and reserve some chairs!

The beach is vast, but the water is an ugly brown color and not what I expected.

The fitness center is very large and comprehensive and offers just about any type of cardio, free weights or machines you would need. Stretching rooms, pilates and yoga are also offered. We didn't use the spa, but it located next door to the fitness center and looked spectacular and very zen.

There are numerous restaurants on the property, but we only ate at two of them. The River Room had a nice bar, but be careful of the 1942 margarita that sells for $42!

Dinner in the Georgian Room was phenomenal! Evan our server was an excellent sommelier as well as the consummate gentlemen. He explained each course to us as well as each wine that we sampled during our 6 course tasking menu and wine pairings. Each course was delicious.

There are many activities available to guests including 2 golf courses, archery, skeet shooting, sailing, fishing and horseback riding. Pretty much anything you want to do is available to you.

Shopping is nearby.

Overall a fabulous resort with many things to see and do. Summer months are very hot and humid so be prepared! Staff was just about perfect across the board!

Room Tip: Don't miss Wonderland-a great little sweet shop located in the pool section of the resort.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dfc9258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RRiess, General Manager at The Cloister at Sea Island, responded to this review, July 1, 2014
Thank you for being recent guests at The Cloister and taking the time to share your experience. We pride ourselves on our gracious hospitality and are thankful you chose to spend a few days with us. I look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Cloister at Sea Island

Property: The Cloister at Sea Island
Address: 100 Cloister Dr, Sea Island, GA 31561-9705
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Sea Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Sea Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Cloister at Sea Island 5*
Number of rooms: 175
Official Description (provided by the hotel):
Resort that offers golf lessons plus a variety of other activities such as kayaking, horseback riding, sailing and swimming. ... more   less 
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Also Known As:
The Cloister At Sea Island Hotel Sea Island
Cloister Resort Sea Island
Cloister Sea Island
The Cloister At Sea Island Georgia

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