Location: excellent, right on the beach, just steps to pools and ocean ( Room was at the beach club)
Service: non existant, there was not anyone around asking me if i needed anything or if they could do something for us
Cleanliness: not really that clean, birds bathing and pooping anywhere there was a pool. Our deck turned your feet black after walking on it. Outdoor furniture on our deck had bird poop all over it and the outdoor restaurant also had bird poo on the tables, chairs, etc.
Pests: roach in our kitchen, birds were so aggressive we could not relax by the pools or at the restaurant over looking the beach. They would try to take our kids sandwich right from his hand or dive bomb our table a snatch food right off our plates!
Room: Huge, beautiful deck. Broken glass (tiny tiny shards) all over our huge beautiful deck overlooking the ocean- did i mention it was huge. You could host a party for 20 people on it! Our 10 month old was crawling in the glass before we discovered it. After housekeeping swept it, i got a piece in my foot. The deck cushions were torn and covered in bird poop.
Beach sand: very clean, soft. Nice beach. No crowds. They have umbrella and cabanas for use.
Food Quality: Edible, nothing special, we ate for sustenance. We also ordered a grocery shop from Harris Teeter online and housekeeping picked it up for us and it was there in our room when we arrive. We saved a ton feeding us and the kids lunches on our deck!
Expenses: We had a 1 bedroom, kitchen, 2 bath ocean front suite for $615 a night. Our patron margaritas were $12.50 apiece and everywhere we spent money a 20% tip was automatically added. They automatically add $2 to your bill each day for the conservation trust. The only restaurant we could casually eat in with the kids was big Georges. Not the cleanest because of the birds pooping everywhere. We only had one woman who served us professionally and courteously. The dinner buffet was $35 each and $24 for breakfast buffet. Kids under 4 were free.
Marketing: the hotels website has very beautiful pictures of the resort. It is beautiful in real life too- but you need to insist on reserving the rooms you see on the site- we did and got the best room at the beach club that even had a washer dryer!
Experiences- They sell add-ons like sea turtle excursions, they were very expensive and we did not par take. We spent our days at the pool.
If you are looking for a great beach vacation and can live without good service then i would recommend it. We would return but if i found a better resort we'd try that one before returning.
- Official Description (provided by the hotel):
- Resort that offers golf lessons plus a variety of other activities such as kayaking, horseback riding, sailing and swimming. ... more less
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- Also Known As:
- The Cloister At Sea Island Hotel Sea Island
- Cloister Resort Sea Island
- Cloister Sea Island
- The Cloister At Sea Island Georgia