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“Food was delicious but service was awful. ”
Review of Blackwater Grill

Blackwater Grill
More restaurant details
Restaurant details
Good for: Local cuisine, Families with children
Dining options: Dinner, Late Night, Breakfast, Reservations
Reviewed October 21, 2017 via mobile

We ordered the shrimp and grits appetizer which was very delicious and the boudin fritters which were also good. The service was awful. Apparently our waiter was new and didn’t know much or anything at all for that matter about the menu. We ordered bottle beer after we were told the draft beer was out of order and didn’t receive glasses even after requested. The terrible service (slow and inattentive) really brought down the mood of the evening and dining experience. We didn’t stick around for an entree because the service was so painful to endure. I would have given the review a 5 if the service was at all acceptable.

Thank PeaceLoveReef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JONIKA B, Manager at Blackwater Grill, responded to this reviewResponded November 7, 2017

I apologize about the waiter been a little slow. He was new and was very nervous, but after your comment his became more aware of his presence at the tables and is very confident and knowledgeable now. So with that being said Thank you for sharing this and bringing it to my attention.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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20 - 24 of 414 reviews

Reviewed October 21, 2017 via mobile

Can’t complain one bit about the appetizer portion of shrimp & grits or the boudin fritters. Both were great! The service however, was seriously lacking. Waiter was completely lacking knowledge on any menu item we asked him about & was the slowest & most inattentive I’ve had in a quite a while. Giving this place a “4” solely based on the food.

Thank Anna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2017 via mobile

Ordered the shrimp and grits to be delivered from island time delivery. $34.00 and 45 minutes later the nice woman showed up and handed me my bag. It felt really light so when I got inside I opened it and it was a cup of grits and two shrimp. I can get shrimp and grits from coastal kitchen for cheaper and they serve way more then a cup of grits and two small shrimp. This is ridiculous.

Thank usemocorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JONIKA B, General Manager at Blackwater Grill, responded to this reviewResponded October 10, 2017

We do appreciate your business, and thank you for order from us. When you order through a delivery service they do charge a delivery fee and we do not have any parts in that fee. We only charge 20.00 for our shrimp and grits dinner before tax. We give 8 blackened shrimp topped with a bourbon glaze, on a bed of creamy corned grits. I apologize that your dinner was not up to our standards and we sill talk to the delivery service to make sure that it doesn't happen in the future.

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Reviewed September 13, 2017

Nice Cajun themed restaurant in the Redfern Village. The back deck overlooks the Marsh and is a great way to spend the evening with great food and friends.

Thank mark c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 16, 2017

Thank you for coming out and enjoying the deck.. Please come back and dine with us!!

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Reviewed September 13, 2017

In town for a conference and wanted good seafood. This was the least busiest place which usually is an ill omen but what the heck. Very few customers but what a dish!! Grouper steak was huge and fantastic. Great choice. Will definitely go back.

    • Value
    • Service
    • Food
Thank Billy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded September 16, 2017

You must have came at a good time bc we can get very busy.. Thank you for coming out and dining with us!! We will be looking forward to seeing you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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