The crab trap is a must-have every time we visit SSI. We love the food and atmosphere. However, we cannot give an excellent rating due to service, especially on our last visit. The wait staff treat customers like cattle - heading the masses in and out as quickly as possible. If I am paying over $60 for dinner for two I would like to enjoy my meal without you "cleaning off my dishes" before I am done. I get it that the restaurant accommodates a lot of people each night, but it may entice the them to come again if they feel valued as a customer while dining. Furthermore, a member of our party was celebrating a birthday - on their actual birthday. The waitress did not acknowledge with a simple greeting after being made aware of this event. However, she brought a neighboring table dessert with candles for a birthday celebration. Then she proceeded to deliver our check and tell us where to pay, again without acknowledging the member of our party. She was even waiting at the register for us to leave so she could "collect her tip." I was appalled at this behavior, as I have waited tables in a similar restaurant before. I am giving honest feedback as I feel these things could be corrected. I am sure we will return because of the food, but if the experience is the same then we will find a new place to have crab legs in SSI!
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