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“Great resort, shame service did not match price!”

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The Lodge at Sea Island
Certificate of Excellence
Level Contributor
346 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Great resort, shame service did not match price!”
Reviewed January 1, 2013 via mobile

Had a great time; a great resort, with lots to do for all the family. Beautifully laid out, and right on the beach. But, for the extra cost of staying here we found the service lacking: waiting staff were almost non-existent, food service was intermittent, pools were a couple of degrees too cool, we had to call room service almost daily for things that had run out in the rooms.
Overall I would recommend staying; hopefully the service shortfalls will be resolved.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bobtdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
    186
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • German first
  • Any
English first
Arlington, VA
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 1, 2013

We recently rented a cottage at Sea Island, and had a very memorable Christmas there. The house was huge and beautifully decorated, equipped with every last thing we could need. The service from the resort was top-notch - every inquiry handled promptly, every need met. We enjoyed having space to spread out, and loved being able to go to the Cloister. (Cottage rentals include resort privileges.) Upon arrival, we received a large insulated tote with "swag" - cups, food, scented candle, writing paper, car decal - and I know we'll enjoy using the bag and remembering a wonderful holiday at Sea Island. The Cloister was beautifully decorated for Christmas and had a wide array of activities and special meals and gatherings available. We enjoyed having drinks and walking around - it really is spectacular. We did not eat in the restaurants but the only 5-star restaurant in Georgia is there. We hope to go back again. Very pricey but perfect for a special occasion.

Room Tip: All the cottages are beautiful - you can't go wrong.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArlingtonVATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed December 28, 2012

My husband and I visited the Lodge to celebrate our wedding anniversary and fully enjoyed our stay from beginning to end. There was no informal check-in process. Instead we were welcomed by name upon arrival and treated as honored guests. Our butler gave us a tour of The Lodge and answered our questions before escorting us to our room. When we walked into our room, soft music adorned the room, our bags were awaiting us along with a second butler who offered to shine our shoes for dinner. The room boasts a most magnificent view of the golf course, plush bedding, soaking tub, separate rain shower, and enclosed toilet room. The service from the butler staff, servers, and housekeeping was outstanding and the best we had ever experienced. The room was cleaned to perfection twice daily. We received turn down service and milk and cookies each night. Our butler graciously accomodated room service requests that were not listed on the menu. Movie selections were delivered promptly to our room upon request. Room service was set up in our room beautifully. Our laundry was returned to our room promptly in gift boxes and garment bags. On our last night, the butler prepared a rose petal bath with fresh rose petals leading from the door to the tub. The frangrance of the roses literally filled the room. We have three small children so we appreciated the serenity, enforced dress code as well as the mature atmosphere. We enjoyed evenings listening to the bag pipes from our balcony, walking along the back lawn, or sipping wine on the back terrace. The restaurants inside The Lodge and throughout the property did not disappoint. The Check out process was easy. All of our purchases throughout the resort were billed once to our room making our stay even more pleasurable. I highly recommend The Lodge for a most romantic getaway. Photos do not reflect the true beauty of The Lodge. The people, the gourgeous property, ambiance, detail, cleanliness, and service all made our stay one that we will always treasure. I even kept our personlized key cards to remember our stay. We are looking forward to returning in the near future.

Room Tip: Choose a room overlooking the course. You will also have access to amenities throughout the property...
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  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BusyBeingMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida, United States
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 16, 2012

I do NOT play golf. Anyone thinking it is a great place to play golf is correct but the lodge is excellent for anyone looking for a nice getaway. My fiancee and I were just blown away by the feel of this resort. The service was amazing and we felt like we were the only ones there. The drive in was very picturesque with all the trees and scenery. They have a gatehouse person that greets you before you get to the lodge entrance. The butler gives you a tour of the lodge and your room upon arrival. It feels as though you are visiting a rich relative for a weekend at their mansion. That's the best way I can describe it. So private and the warm reception by all the staff really make it an experience.

We stayed here instead of the Cloisters and are so happy we did. This is much more private and a great location for couples looking for some southern hospitality. We will be back!!!

BTW, I heard the men's locker room was out of this world so I had to check it out. Wow!! It must easily be over 5000 square feet. It was huge and obviously geared to lure golfers to the lodge. I'm sure it accomplishes just that.

Room Tip: Ask for a room with a patio.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico, USA
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 22, 2012 via mobile

This is the place to go whether you want total relaxation or golfing all day. The rooms are comfortable . I can't think of one think they haven't thought if. Only 40 rooms and 2 suites make this a place that is quiet but not " empty". Three 18 hole golf courses are available. Do you want a rose petal drawn bath? They will do it for you. Milk and cookies delivered at bedtime, it's there. They will even schedule housekeeping at your designated time so you are not disturbed .
I can't wait to come back!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weedge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, LA
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 29, 2012

They spared nothing when this hotel went under its recent renovation. We were there in September and it was still warm enough to swim. There is plenty of space by the pools and along the beach. There are a range of accomodations, as well. The spa was one of the loveliest I have been to. The indoor pool had everything you could want for exercis. There was a full array ofexercise classes and activites to keep anyone busy. I wish we could have stayed a lot longer.

Room Tip: Families will may want to be closer to the beach club. The outer properties are more quiet and have...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank khwg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 15, 2012

There is not a usual check in desk, rather a Butler that directs you to your room and acquaints you with your rooms amenities. This was a beautiful location with overside rooms and courteous staff. The bathroom was a dream. The beds were very comfortable. We had a small sitting area that was spacious. This is definitely a splurge facility for my traveling budget.

Room Tip: There is a spa but we did not get an opportunity to enjoy it or the rose petal drawn bath in our roo...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosecityOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Lodge at Sea Island

Property: The Lodge at Sea Island
Address: 100 Retreat Ave, Saint Simons Island, GA 31561
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Saint Simons Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 7 Specialty Lodging in Saint Simons Island
Price Range (Based on Average Rates): $$$$
Number of rooms: 40
Official Description (provided by the hotel):
Complete luxury and world class golf at these two properties in Sea Island. ... more   less 
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Also Known As:
The Lodge At Sea Island Hotel Saint Simons Island

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