After a poor experience with service on Christmas day at the midtown location, my wife and I decided to travel the extra 30 minutes to the Roswell location. This one is about an hour from where I live but I was hoping we might get better service here. It turned out to be well worth the drive. Both the manager and our server treated us well the entire visit. Service was quick, friendly, and they made sure we didn't have a repeat experience from a couple months ago.
As always the food was excellent as well. We tried their new Bacon & Brie cheese fondue and Crème Brûlée dessert fondue. Both were fantastic. I got a little better value for my meal using a coupon that was received during a Christmas promotion.
In general, a Melting Pot experience shouldn't vary too much except for the service. In this case the service was so improved that I think I'll make the hour long drive from now on. My wife has been to both locations multiple times and said the service at Roswell is consistently better than midtown. A special thanks to manager Dustin and server Brad. You two have earned a very satisfied long term customer.
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