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“Great hotel!”

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Country Inn & Suites By Carlson, Rome
Ranked #3 of 20 Hotels in Rome
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel!”
Reviewed October 14, 2013

I left my iPad in the room and the hotel staff found it and sent it back to me! Restores your faith in good honest people....thank you Country Inn and Suites in Rome, GA! We would recommend your hotel to everyone!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rcjlwingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review, October 18, 2013
On behalf of our team at the Country Inn & Suites Rome, GA thank you for such a wonderful review and for recommending us. We know how frustrating it can be to leave valuable items behind. We pride ourselves in having an honest staff that works diligently in getting left behind items back to their proper home. We look forward to seeing you again when your travels bring you to Rome, GA.
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251 reviews from our community

Traveler rating
    134
    70
    25
    11
    11
See reviews for
130
17
9
65
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 17, 2013

Won't make this mistake again. Holiday Inn Express next door in owned by the same people. This place is one run around after another. They did not want to honor a previous days price then when I called the manager she began to try to confuse the issue.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online, Customer Support at Country Inn & Suites By Carlson, Rome, responded to this review, September 22, 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.
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Kennesaw,ga
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2013

Very nice stay. Roxanne at check in made our trip. Check Ou and breakfast was a little bumpy but still would rate a 4. We were in town for a wedding. Ran out of breakfast and the lady working Sunday morning was defintly not as friendly as Roxanne when we checked in.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lipscomb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review, September 6, 2013
Thank you for taking the time to review the Country Inn & Suites Rome, GA. We hope you had a good time at the wedding. Any future trips to Rome please keep us in mind.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth, GA
Level Contributor
140 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed September 3, 2013

As with most of our choices for hotels, we chose this unit for the Carlson brand and really weren't disappointed. For some unknown reason, GPS should get its act together and have coordinates to match the (new) address. The poor young lady at the desk apologized but that was not necessary. Fortunately I rephrased the street name and got the directions.
Room, bed, etc. were up to par and no complaints. Be prepared for mostly fast-food restaurants (as is the case in most location nowadays), but the staff can find one for you. Surprisingly, there was no printed listing of available heating places at the desk, but we found one anyway.

Only small negative: Breakfast buffet is not the best and not even as good as in the majority of his brand's hotels, but we didn't go away starved.

Location is not noisy and a room on upper floors, back side are quite.

We would stay here again and do recommend it. Price and quality dictate a good choice for you.

Room Tip: As said, get a room on upper floors, rear of motel and this will give the quietest night.
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GwinnettTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review, September 6, 2013
It is a pleasure to read your wonderful review about your recent stay at the Country Inn & Suites Rome, GA. I know how unreliable GPS can be but we are glad you made it here safely. We look forward to see you again.
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Level Contributor
181 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed August 28, 2013

Very nice and friendly staff! Love the homemade cookies. Staff was accommodating. My family stays here about once a year. Beds were comfortable. Good selection for breakfast. Cereals, oatmeal, juices... were all fine. Hot food was just ok. Everything in the room was good except for the carpet. We stayed in 2-3 rooms this last visit & all of the carpet seemed worn with stains. Not comfortable walking without shoes or socks on the carpet. Upstairs carpet & railings could use some updates. Rate seems high for an average hotel ( around $105/night.) If the rate was lower, I'd give it higher stars.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C3ontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review, August 30, 2013
Thank you for your review. Ironically, our carpets we scheduled for cleaning the day after your arrival. I do sincerely apologize for your inconvience and hope that you will consider us on your return visit to Rome.
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2013

The house keepers are wonderful And very helpful Their breakfast is very wonderful and full The manager is very nice and very respectful and works with you a big thanks to Heather Shannon Katie Sarah and Jamie We had a wonderful stay and we come back to Rome this is where we will stay,,, Thank you Edward Davidson room 111. Nice perfect spot in the hotel

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 12Husband
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review, August 26, 2013
Thank you so much for your wonderful review on The Country Inn & Suites, Rome, Ga. We are glad you found our staff very helpful and friendly. We hope to see you on your return visit to Rome, Ga.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2013

We recently attended a tennis tournament in Rome Georgia. We chose the Country Inn because it had a room available and was convenient. We were SO GLAD that we ended up there. The hotel is like new, very attractive, clean, comfortable and most of all extremely accommodating. You are greeted with a smile and warm cookies. Everyone went out of their way to make sure that we were happy. They served breakfast an hour early because they knew that a lot of us had to be out for a tennis tournament. I would go back tomorrow if I didn't have to go back to work

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank doctorP_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laxmi35, General Manager at Country Inn & Suites By Carlson, Rome, responded to this review, August 5, 2013
We appreciate you taking the time to fill out such a wonderful survey about the Country Inn and Suites Rome, Ga. We are very glad that you enjoyed your stay with us while you were in town and that we could be so accommodating to your breakfast needs. We look forward to you staying here at the Country Inn and Suites Rome, Ga for all your future functions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rome

Property: Country Inn & Suites By Carlson, Rome
Address: 15 Hobson Way, Rome, GA 30161
Phone Number:
Location: United States > Georgia > Rome
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 20 Hotels in Rome
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rome 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Country Inn Rome
Rome Country Inn

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