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Comfort Suites
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Reviews (81)
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All reviewsin townwould stay here againwafflesindoor pool and hot tubfree breakfastmini fridgestaff was very friendly and helpfulroom keyrooms are cleanwaffle makera great place to staywe've stayedthe breakfast arearome gadeskcerealgeocaching
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48 - 53 of 81 reviews
Reviewed September 17, 2013

Best kept secret in Rome. We had an issue with one hotel not honoring a previous price from the day before. Comfort Suites manager stepped up and met the price. This will be the only place we stay from here on when in Rome. To the manager thanks for doing this, while it wasn't your problem you fixed it and because of this you hotel will always have our loyality! To the owner of this hotel, your manager "gets it", she knows how to take care of your business, take care of her. I only wish I could give your property 10 stars.

  • Stayed: June 2013, traveled with family
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1  Thank Jeff J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris D, Manager at Comfort Suites, responded to this reviewResponded October 29, 2013

Jeff,

Thank you so much for your kind remarks about your stay. We appreciate your feedback and your response will certainly provide encouragement to the staff. We are very blessed to have a great staff here. We hope you had a wonderful stay in Rome, Georgia and hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013

We had never stayed at a Comfort Suites before, but we were looking for somewhere to stay with an indoor pool and hot tub. We were pleasantly surprised by this place - very clean, the pool and hot tub were very clean and nice. The breakfast was a little sparse but it was free and hot. The internet was also fast. All the rooms were little suites with a couch and extra room. We enjoyed our stay very much and the staff were very nice about getting us extra towels. Location was a bit tricky up a very steep hill - an adventure for this Florida family during a snowstorm! We would definitely stay here again.

  • Stayed: December 2012, traveled with family
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1  Thank Beverly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris D, General Manager at Comfort Suites, responded to this reviewResponded July 19, 2013

Dear Beverly,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
Chris Darwin, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

Comfort Suites in Rome is clean, quiet, friendly and not dated. Definitely would recommend for a stay in Rome, Georgia. We have not tried the Hawthorne yet (because they only have King beds with a pull out sofa sleeper) but have tried all the others. This one is definitely the best!

  • Stayed: June 2013, traveled with family
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1  Thank sandguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris D, General Manager at Comfort Suites, responded to this reviewResponded July 19, 2013

Dear Sandguru,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

Very clean hotel outside and inside. Free breakfast well prepared, choices++. My family recommends it (my kids loved the pool too)!! It was a busy day with the local tennis tournament that week-end but the service was excellent.

  • Stayed: June 2013, traveled with family
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1  Thank Olli_66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chris D, General Manager at Comfort Suites, responded to this reviewResponded July 19, 2013

Dear Olli_66,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

Room: quiet, good bed, shower pressure could be better, good appliances.
Activities: swimming pool (covered) a bit too warm for me, opening hours only at 8AM so a bit late for a morning swim, jacuzzi was a welcome extra, gym equipment did not work well, but I was to lazy to ask for staff advise, so I am to blame too :).
Breakfast: OK for the size of hotel and the location.
Staff: very friendly (=regular USA level).
No noise from neighborns, so good isolation I guess, room at the back is OK.

Room Tip: Rooms at the back are OK, but the rest may be also.
  • Stayed: June 2013, traveled on business
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Thank Kris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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