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Best Western Plus Richmond Hill Inn
Ranked #1 of 11 Hotels in Richmond Hill
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 7, 2014

The room was great! Clean and comfortable, and the hospitality was wonderful. That great southern comfort and charm. The staff is very helpful and Litiana was especially nice. Always with a smile. We stay here every time we travel to Florida and they haven't disappointed us yet.

Room Tip: You just can't go wrong by staying at this Best Western.
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  • Stayed: December 2013, traveled as a couple
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Thank ptatem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 10, 2014

Dear ptatem,

We love repeat guests! Thank you for the great words about the hotel and our staff. When a guest comes back by choice we know we are doing something right. There are so many options today it really is all about the customer service. Our team offers great customer service and they truly enjoy what they do.

We look forward to serving you again soon!

At your service,
The team at
Best Western Plus Richmond Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (1,340)
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647 - 653 of 1,341 reviews

Reviewed March 7, 2014

This property is well managed and beautiful. The rooms are well maintained and nicely furnished. The staff was most helpful. The breakfast bar was clean with an excellent variety of breakfast food to choose from. My sister and her husband also stayed in a handicapped room which worked very well for them. This is the second time we have stayed at this hotel on our way home from Florida and will definitely plan to stay there again!

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 10, 2014

Margaret D,

Comfort, cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Thank you,
The management team at
Best Western Plus, Richmond Hill

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Great place to stay while traveling! Clean, well maintained rooms. Elevator to upstairs. Lovely, accommodating employees. Very nice breakfast! Becky and Ailea are wonderful at what they do. We will glady return to this hotel when in the area.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
2  Thank 397cynthiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 10, 2014

Dear 397cynthiam,

Thank you for taking the time to write a review about your recent visit with us.

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide and exceptional experience for out guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
The team at
Best Western Plus Richmond Hill

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Reviewed February 28, 2014

We enjoyed our stay and the helpful staff especially Carolyn made it easier. The hot tub was delightful and very relaxing. The breakfast was ok the only problem is the coffee is weak We would stay here again if we were in the area

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Marilyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 2, 2014

Dear Marilyn K,

Very kind words, we thank you! We are happy you got some pool and spa time during your recent visit. It is always a nice way to relax after a long trip. We are glad to hear that we make a difference and I will be sure to pass along the kind words to our staff. We have a great team and they work very hard. We hope to see you again in the future, safe travels.

Sincerely,
The management team at
Best Western Plus Richmond Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

This was an excellent choice! The best breakfast of any hotel, anywhere! Right off the interstate! The king sized bed was really a welcome sight! I used the free night that I had earned and there was no hassle. Everyone was helpful and courteous!

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank Phyllis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 2, 2014

Dear Phyllis S,

Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We would also like to thank you for being a loyal Best Western customer. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,
The team at
Best Western Plus Richmond Hill

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Reviewed February 26, 2014

In town for business on 2/24/14. Hotel appeared to be fairly new and in excellent condition. Hotel was very clean, staff was friendly. Rooms were comfortable with no complaints. Overall a better experience than expected. - KK

  • Stayed: February 2014, traveled on business
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Thank 2014KAK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 2, 2014

Dear 2014KAK,

Comfort, cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Thank you,
The management team at
Best Western Plus, Richmond Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

After stopping at the South Georgia Visitor Centre for a break,we were greeted by Ray,who very politely asked our destination that day.We said we hoped to reach Savannah and he gently suggested this Best Western and offered a coupon with a good rate . After our arrival here,we were greeted warmly,served nachos and cheese,fresh baked cookies,coffee and juice whenever we wished! the hirel staff was friendly,helpful..especially the young lady working the delicious hot breakfast buffet...The pool was warm,and the hot tub was hot.The broom was clean,comfortable and the beds aand pillows weremgreat for sleeping. Would definitely return to stay here again. Also a free shuttle into Savannah is offered.Thanks for the tip Ray!! Phyllis B.

Room Tip: Relaxing,quiet,..just what we needed after 3 weeks of road travel...felt almost like home!
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  • Stayed: February 2014, traveled as a couple
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Thank ZonaVerde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Best Western Plus Richmond Hill Inn, responded to this reviewResponded March 2, 2014

Dear ZonaVerde,

Very kind words, we thank you! We are happy you got some pool and spa time during your recent visit. It is always a nice way to relax after a long trip. We are glad to hear that we make a difference and I will be sure to pass along the kind words to our entire staff, including Mr. Ray. We have a great team and they work very hard. We hope to see you again in the future, safe travels.

Sincerely,
The management team at
Best Western Plus Richmond Hill

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Richmond Hill Inn

Address: 4564 US Highway 17, I-95 & Exit 87, Richmond Hill, GA 31324-3308
Phone Number:
Location: United States > Georgia > Georgia Coast > Richmond Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Richmond Hill
Price Range: $84 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Richmond Hill Inn 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
This is a Southern gem property! Savannah South at I-95 exit 87. Our heated saltwater-mineral indoor pool and spa are open until 12:00 a.m.! Start your morning with our free deluxe hot breakfast including sausage, two types of eggs, biscuits, make your own Belgian waffles, French toast, six different cereals, yogurt, fresh fruits, sugar free syrup and much more, over 25 items in all. Paula Dean has even been to our hotel!!! ... more   less 
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Also Known As:
Best Western Plus Richmond Hill - Savannah South Hotel Richmond Hill
Best Western Richmond Hill
Richmond Hill Best Western

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