Arrived with a pre-booking.Hadto wait 20 minutes while the receptionist sorted out the computer. She told us we couldn't check in "by paper", even with our offer to hand over our passports. " We don't do it that way" was the patronising response. Then the manager arrived- he instructed her to do a paper registration but the computer came on line, at that point. Once the computer was sorted out - no apology for the delay - the receptionist continued to be extremely abrupt.
Then there was no internet connection - a problem we have encountered at all the Super * hotels we have stayed at - causing us to cancel a2 night stay at Super 8 Macon West.
My wife went to reception to raise the issue - the receptionist was extremely rude, to say the least andwas totally dismissive ofthe issue. We decided to check out there and then.
This was not a straight forward procedure as the receptionist told us we had to speak to the manager. He kept us waiting another 10 minutes before declining to meet with us but at least he authorised our check-out and refund. We wasted 1 hour 15 minutes in this whole unpleasant process.
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- Also Known As:
- Super 8 Port Wentworth
- Super Eight Port Wentworth
- Port Wentworth Super Eight
- Port Wentworth Super 8