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“Should have been better.”

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Ramada Pooler/savannah
Ranked #8 of 14 Hotels in Pooler
Reviewed May 28, 2014

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Phillip H
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded May 29, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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294 - 300 of 397 reviews

Reviewed May 28, 2014

it kind a was a mess. most parts of the hotel were accessible, but every where was debris and rubish.
the pool was 'closed', but open for the public, but not totally filled with water.
the washer only could handle like 2 shirts at the same time
the ac only knew 2 temps: desert and freezer.
I won't be back!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Ellen26679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded May 29, 2014

We are sorry that you did not enjoy your time with us. We are working toward making our hotel the best. We hope you will give our hotel another chance in the future. Thank you for your business.

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Reviewed May 27, 2014

when you first pull in the hotel looks great the lobby looks even better.then they give you a card keys and tell you to go around back.when you get to the back you see two overflowing dumpsters and mattresses TVs chairs scattered all through the sidewalks parking lot the cards will not open the outer doors you get to the room you have to go back to the front desk to get your cards reactivated finally you get into the room and theres mold on the sheets filthy bathtub filthy toilet floors look like they haven't vacuumed in weeks I asked for extra towels and the housekeeping staff tell me I had to go get them myself the staff was very impersonal and acted like they didn't even wanna be there the outside doors are being held open by old furniture the only area is clean and the whole place where the pool and the lobby there were trash bag full of trash by the ice machine in the hallways for me personally I think they need to shut it down until it's completed and I've got all the pictures to prove it

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
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Thank jemoon00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded June 17, 2014

I want to apologize for what you experienced. When you came we were in the midst doing a remodel to the whole hotel at once. We are now 85% finished and I would advise you to come back and give us another chance to change your mind about Ramada Pooler/Savannah. Thank you for staying with us!

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Reviewed May 20, 2014

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank William B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded May 26, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 29, 2014

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
1  Thank Jo R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded May 5, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 26, 2014

This motel was not ready to open - room was dirty and ragged. The bed was comfortable. Breakfast was horrible and run by Attila the Hun. Had to ask for a bowl of cereal and other items were all kept behind a counter. No orange juice and little else to offer. There was a water leak in the lobby.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Darrel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded May 5, 2014

We are sorry that you had a bad experience while staying with us. We are working very hard to make sure that things like this never happen again. We are making progress everyday to make this hotel one of the best in the area.Thank you for the feedback we appreciate it.

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Reviewed April 19, 2014

This hotel was obviously just purchased by Ramada. It felt more like a motel in the rooms. Musty odor, shabby covers and only two, small pillows on each bed. Bathroom in need of repair. Mold on shower walls and faucet was not fully attached. It served it's purpose of providing a bed to sleep in for the night on a busy and packed weekend in Savannah. So, for that I'm thankful.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Ramada
1  Thank georgiagirle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fdramadapooler, Guest Relations Manager at Ramada Pooler/savannah, responded to this reviewResponded May 5, 2014

We are sorry that you had a bad experience while staying with us. We are working very hard to make sure that things like this never happen again. We are making progress everyday to make this hotel one of the best in the area.Thank you for the feedback we appreciate it.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Pooler/savannah

Address: 301 Governor Treutlen Rd, Pooler, GA 31322-3406 (Formerly Quality Inn)
Phone Number:
Location: United States > Georgia > Georgia Coast > Pooler
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in Pooler
Price Range: $65 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Pooler/savannah 2*
Number of rooms: 154
Official Description (provided by the hotel):
This hotel is in a fantastic location just 10 minutes from down town Historic Savannah, GA. It is under new ownership and a brand new Ramada Brand and we are currently bringing the standards way up. This is a great property that had been neglected for too long, but as we speak, there are so many great changes that have taken place already and there are many more to come. We have 154 rooms in a full service hotel with over 9,000 sq ft. of conference and convention space (great for weddings too). Lucky's Bar and Grill located on site and offers full catering for all banquets and meetings. Outdoor courtyard with saltwater pool, soon to be brand new fitness center, business center and daily breakfast are just a few of our many amenities. Every day improvements are being made for you. ... more   less 
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Also Known As:
Savannah Hotel Pooler

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