My wife and i stayed here after a long day of driving. The front desk staff was courteous and efficient, suggesting a list of organizations offering a discount. My association with one of them got me a room with two full beds for $50.00..a truly unexpected value. While the furishings were sparse, the room, including the bathroom, was immaculate, well lit, and airy. The beds were extremely comfortable. We slept throught the night, until awakened by our prearranged wake-up call.
When we arrived at our next destination, some 12 hours later, I realized that I had left behind my brand new Canon Rebel EOS camera and lenses and accessories. I was extremely distruaght and immediatley called the hotel. The front desk ckerk transferred me to Ayjay Patel. Mr. Patel was amazingly accommodating. To my relief,he had my camera. He offered to take it to the local UPS office and ship it to me. After his work day was done he personally took the camera to the local UPS store and arranged for it to be shipped. The clerk at the UPS store called me from Mr. Patel's phone to get my credit card info. I wanted to write a letter to Mr. Patel's supervisor complimenting his efforts and found out that Mr. Patel is the supervisor...he is the General Manager of the hotel.
Mr. Patel's focus on customer satisfaction was obvious throughout my stay...a coiurteous and welcomming front desk staff, immaculately clean rooms, and extraordinary effort to see that my camera was returned safely to me.
- Official Description (provided by the hotel):
- Red Roof Savannah Airport features a seasonal outdoor heated pool (open from April to October), conference room, a coin laundry facility, interior corridors and an elevator. A 24 Hour Airport shuttle is available. Flat screen TVs, voice mail and data ports, microwave and microwave/fridge units are available in all rooms. The inn offers free parking during length of stay and long term parking is available for a fee. One well-behaved family pet per room is welcome. We have flat screen TVs, free Wi-Fi and hardwired Internet access in all public areas and rooms, plus a 24 Hour Business Center. For your indulgence we also have a barbeque patio facing the Tanger Outlet Mall. Each spacious king and/or double guest room is equipped with high end linens, premium signature in-room coffee, high-speed Internet access, microwave, refrigerator and expanded cable television with HBO(R). Guests of the Red Roof Inn & Suites Savannah Airport may also enjoy visiting local museums or area festivals such as the SCAD Art Festival and the Savannah St. Patrick's Day Festival. Guests may also choose to take a day trip to the beach of Tybee Island. ... more less
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- Also Known As:
- Red Roof Inn Pooler
- Pooler Red Roof Inn