After reading positive reviews here on tripadvisor, I phoned the hotel to make a reservation a week prior to our stay and was quoted $69 plus tax. Received my confirmation number and supplied CC number to hold the room. We arrived at 9pm to check in after hours of driving and was told they did not have a room for us. The woman at the front desk stated the credit card was declined when they ran it that morning, but offered us an upgraded room for $129 per night. I told her that was not acceptable and wanted a room at the quoted rate. She said that was not possible and she was sorry. She further explained it was their policy to run all credit cards the morning of check-in. I was never informed of this policy when making my reservation - so beware. There was no problem with the credit card when I used it to pay at the Holiday Inn Express a few exits down the road (at $104). I didn't care to argue with the woman any longer and walked away disgusted. Lesson learned: I will only reserve with the major hotel chains from now on to avoid this type of upsell scam.
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