I arrived at the Dolce only yesterday, and have already been pleasantly surprised by the amount of attention that is given to taking care of the customer. The first day I arrived, I realized that I had forgotten the charger for my laptop - with one call to the front desk, John and Chanene took the time to locate a spare charger that I could use until my personal charger was shipped from home. Not long after, Mike (one of the many friendly shuttle drivers) drove me into town to do some quick shopping - his conversation along the way, and knowledge of the city, was pleasurable and valuable. Today I called the front desk and inquired about the possibility of having a refrigerator in my room due to inconvenience of trying to refrigerate lactose-intolerant products with ice. Mike at the front desk (not the same Mike that drives the shuttle) assured me it was no problem and within 10 minutes a refrigerator was delivered to my room (by Mike the shuttle driver - he does everything!). Cannot express how impressive this entire team of employees has been so far - and I still have 19 days left of my stay! A few other notable employees that have stood out: Terry, the shuttle driver that picked me up at the Atlanta airport - a class act and my first impression of the Dolce - made me feel welcome and was full of information. Chef Dee - made my omelet this morning (the Dolce buffet is incredible) and her chef skills are only superseded by her kindness and hospitality. Mary - working behind the Two-0-1 bar with skill and a welcoming smile.
In summary - it has been a long time since I've been anywhere where the entire staff works diligently to ensure the customer is put first. I am one of many guests currently staying here, but the efforts of these fine folks makes me feel like I am being treated special. Job well done, and keep it up!
*This review was originally posted on July 7th, but I edited it to correct a name (a lot of “Mike’s” to keep up with :)
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- Also Known As:
- Dolce Atlanta-Peachtree Hotel Peachtree City
- Dolce Atlanta Peachtree City