Avoid Serenbe if possible...My husband took me to Serenbe as a surprise anniversary gift. We were going to spend the night away from our home in Atlanta and were looking for something fun and romantic. We'd arranged for an overnight sitter for our children and drove the 45 minutes down to Serenbe. When we arrived at 5:30 p.m., the innkeeper had overbooked the inn and told us we were "upgraded" to a loft in the "town". The "town" consists of a bakery, a grocery, a couple shops and about 20 or so permanent residences. We were disappointed because we had reservations at the Farmhouse restaurant (adjacent to the Inn) and wanted to be able to walk there from the inn . The town was about a mile down a dirt road and there was not a way to walk from the town to the restaurant. Since there are not any other options for overnight accomadations in the Palmetto area, we decided to take the room offered. After driving to the town, we found out we had the wrong key. The apartment we were assigned, however, was open. We went in to find a stark, modern loft. Wet towels had been left in the bedroom and bathroom and there was trash in the bathroom trashcan. The front of the unit overlooked the street and the back overlooked the permanent residents' shared courtyard which contained numerous plastic kids' toys, bikes, etc. There was no privacy on either balcony and the loft was not the cozy, romantic place we were expecting. We returned to the inn and the innkeeper did offer to clean the bathroom but maintained they could not honor our reservation at the inn. We ended driving the 45 minutes back to Atlanta and staying at the Ritz Carlton. The whole experience was very disappointing and we truly expected more from Serenbe.
- Official Description (provided by the hotel):
- The Inn at Serenbe is the ideal location for an overnight corporate meeting, executive retreat, or weekend getaway. Serenbe is conveniently located only 30 minutes south of Hartsfield Jackson International airport. The Inn at Serenbe has 27 guest rooms on the Inn grounds and an additional 24 properties in the Serenbe Community. ... more less
- Also Known As:
- Inn At Serenbe Hotel Palmetto