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Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross
Ranked #6 of 38 Hotels in Norcross
Greer, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Leisure”
1 of 5 bubbles Reviewed October 6, 2013

We are frequent travelers and stay at many Hilton hotels. We enjoy the quality and cleanliness of these hotels. HOWEVER, this specific hotel was a complete NIGHTMARE! The room was FILTHY! The comforters on BOTH beds were stained. The rug in the family room section was stained. Nothing felt clean. The staff could not have any more rude! This was nothing like a true Hilton Hotel!! I would never go back and I wouldn't recommend this place to a soul!

  • Stayed September 2013, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodNorcross, Director of Sales at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this review, October 7, 2013
Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope you will give us another chance if you visit this area in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

435 reviews from our community

Traveler rating
    177
    131
    58
    39
    30
See reviews for
181
51
27
157
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nashville, United States
1 review
5 of 5 bubbles Reviewed October 4, 2013

We really enjoyed our stay here! The room was very clean and spacious. The beds slept very well. We also enjoyed the hot breakfast to start our day. The hotel staff is very friendly and accommodating. We will definitely stay here again when visiting the area.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Michele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City, Florida
2 reviews
4 of 5 bubbles Reviewed October 3, 2013

The price was pretty good, since we went on the week end. A staff member said it gets higher during the week. Location was in a good neighborhood. When you enter your room for the first time, you will a small pack of complimentary cookies. That is a nice welcoming touch of class. The breakfast bar had a good variety to offer. The rooms were smaller than expected. A great size for a married couple, with only one teenager, but not with two teenagers that prefer separate sleeping arrangements. Most of the staff we met didn't speak English very well, if at all. We walked almost all the way around the facility before finding our room.

  • Stayed September 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank shine4jesus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

When I realized there wasn't a second bedroom, I was disappointed. I thought we had booked a two bedroom from the way my husband described it. But we received a phone call from the front desk before we'd even unpacked asking if we needed anything and if the room was up to our standards. When I got off the phone, I found a small pack of M&Ms and a cute note telling us to enjoy our stay. Add in a popcorn packet, lots of tea and coffee choices, good hotel soap, and everything you could need for a few days for the kitchen and I was feeling better. Then I walked into the bedroom and they had not only set up the pack and play (they are the bane of my existence as a mother) but had put the sheets on it and provided a baby blanket. There were extra towels on the bathroom sink and a real hair dryer underneath! The counter space for both the kitchen and the bathroom were more than adequate. The bed and pillows were amazing, but I would NOT ask an adult to sleep on the pull out bed unless they were dcanoes. The pool area was centralized behind the front desk area and there weren't any parking areas to cross to get to it from any area of the hotel (I ran one day and realized this). The location was near Target, Publix, a movie theater and several restaurants. I couldn't find a running trail but used one of the businesses huge parking lots nearby. The gym is pathetic, but the breakfast was amazing. Really fantastic. Outstanding. And I'm Cajun. Anyway, I got over my original emotions and enjoyed our stay. It's probably more the customer service than the amenities because the employees were *all* friendly and helpful which I've found to be unusual. Usually it's just the front desk, but even the groundskeeper smiled at me and went out of his way to wave.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wlillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed September 24, 2013

I stay here on 9/20/2013 after leaving the lobby I was surprise to find my room looking and smelling the way it was with mold, wet spots, fridge makes a lot of nosie and spider webs everywhere. The price is get which was about $76 for this stay but I really would say stay away from here until Hilton fix this place up.

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodNorcross, Director of Sales at Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross, responded to this review, September 27, 2013
Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and we apologize for the condition of your guest suite. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hephzibah
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed September 17, 2013

Great staff that was helpful, cooperative and friendly. Great suite comfortable and roomy, Outstanding bed and bed linen extremely comfortable and good food. Good Location and plenty of parking with good accessibility.

  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Leonard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, OR
Level Contributor
124 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

In general this met all expectations of a Homewood Suite hotel. It was very obvious that the hotel is beginning to show its age. Furnishing, while clean, were worn of a decor more characteristic of the 60's although obviously they were not that old. There was some indication that minor changes were taking place.
The breakfast was good although somewhat limited and the in-house dinner also was good on the one night I chose to eat in.
The business office internet connection was unusable. In answering email it would permit about a one minute time to write and then would log you out so that everything done was lost. This was true for both computers in the office. This was mentioned to management who said it would be taken care of, The next day it was more of the same. Frustrating.
True of many hotels, and particularly true here was the high velocity air from the airconditioner blowing directly over the bed. Somehow there seems to be no recognition of this being a problem and very few hotels have addressed it. There are all kinds of HVAC units that are more efficient and not as intrusive.
Overall the time spent here was good but there is room for improvement.
RAM1500

  • Stayed August 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ram1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross

Property: Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross
Address: 450 Technology Parkway, Norcross, GA 30092
Phone Number:
Location: United States > Georgia > Norcross
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Norcross
#6 Business Hotel in Norcross
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Atlanta-Peachtree Corners/Norcross 3*
Number of rooms: 92
Official Description (provided by the hotel):
Our hotel is located near historic Norcross, Georgia, which features a charming downtown area of shops, restaurants and entertainment. Downtown Atlanta attractions and Six Flags are all less than 30 miles from our hotel. Enjoy a complimentary hot breakfast, and dinner Monday-Thursday. Choose to stay for a short or extended stay in a hotel that provides a wealth of amenities, including WiFi, a full kitchen, outdoor pool, fitness center, and more. ... more   less 
Reservation Options:
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Also Known As:
Homewood Suites Atlanta-Peachtree Corners Hotel Norcross
Homewood Suites Norcross
Homewood Norcross
Norcross Homewood Suites

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