Management is horrible, there was an issue with their billing and instead of staying and helping she decided to leave and go to dinner leaving one employee to handle a crowd of people on a busy Friday night, then maybe get to me even though i was there first. It took hours btw!!! She should have called the help desk herself. I have been in management for years and I would never ever ever have left until the issue was resolved. Meanwhile Money is gone from my card and I am in limbo.
That was just management. The rooms are nasty, housekeeping staff is rude and ghetto,not all just some. I have been here for 2 months the rates are what kept me here. Now that they have raised the rates I can stay somewhere else way nicer without police, pimps, hoes, drug dealers and everything else for the same price. Not to mention I can have a Fridge and microwave for the same price somewhere else. Now I will spend my next 2 months paying a hotel that appreciates my business and my money.
P.S Quint handled himself so well under the pressure he was put under. I appreciate his patience and hard work. Thank you for keeping me calm your customer service was excellent.
- Official Description (provided by the hotel):
- Red Roof Inn Atlanta - Norcross is conveniently located off of I-85, near a variety of restaurants and shopping. The North Atlanta Trade Center, Gwinnett Medical Center, Mercer Univ. of Atlanta, the Mall of Georgia and Stone Mountain Park are all located within 15 minutes of this hotel. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Priceline, Hotels.com, Travelocity, Red Roof Inn, TripOnline SA, HotelQuickly and getaroom.com so you can book your Red Roof Inn Atlanta - Norcross reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.