My father is from Italy and I grew up in Italian kitchen.
The service here is good. There can be a wait on Friday and Saturday nights, but not as much lately. The staff is attentive and will do what they can for you, more or less.
Marinara sauce is the heart of Italian food, and it must be made with love and pride. The sauces here are quite bland, with very little garlic, onion, basil, etc., flavors. Also, you have to simmer marinara for hours and hours to get it exactly right. I'm not sure they do that here.
I suspect the bread is made from frozen dough, though I don't know it for sure.
The salads are fresh, though nothing really special. The antipasta salad is a good thing.
Our entrees were well-presented, but suffered from the marinara.
I thought the deserts were great.
All in all, not bad, but not special. Try Mama Lucia's across the way for a more authentic experience.
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