My daughter stayed at this hotel on her way back from Savannah, GA, to Nashville, TN. I normally like to spend around $60 for a hotel, but couldn't find one at that rate, other than the Days Inn, at this exit. I ended up going with the $90 Drury Inn because of the free dinner ('bar foods') and free full breakfast, and gated secured parking. My daughter thought she saw a fresh stain on one of sheets. She did have a second bed. Upon checking out she told the manager on duty. They apologized. Then when I completed their online survey, I mentioned the stain in my response. Surprise!! THE MANAGER OF THE HOTEL MAILED ME A GIFT CERTIFICATE FOR A COMPLIMENTARY ONE NIGHT STAY! All because the housekeeping service had failed to see a stain (the room otherwise was very clean and my daughter, even told me on the phone, "Mom, this place is NICE!!!!")
Because of their conscientiousness and willingness to go the extra mile to make sure no customer left unhappy over ANYTHING at their hotel, I would definitely stay at this hotel regularly along that route. THIS is what customer service SHOULD be, as it was once, long ago!
- Official Description (provided by the hotel):
- Drury Inn & Suites Atlanta Morrow is conveniently located off I-75 in Morrow, just 20 minutes south of downtown Atlanta attractions, dining and shopping. Drury Inn & Suites provides plenty of free extras, like free hot breakfast every morning and free hot food and cold beverages every evening at our 5:30 Kickback(R). Free gated parking is available during your stay. ... more less
- Reservation Options:
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- Also Known As:
- Drury Inn & Suites Atlanta South Hotel Morrow
- Drury Inn And Suites Atlanta South
- Drury Inn Morrow
- Drury Morrow
- Drury Inn Atlanta South
- Morrow Drury