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“Good Product for the Money”

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Hampton Inn Atlanta Southlake
Ranked #3 of 12 Hotels in Morrow
MEMPHIS
Level Contributor
4 reviews
4 hotel reviews
“Good Product for the Money”
Reviewed July 17, 2013

The hotel is clean and partially updated. Complimentary breakfast and pleasant staff. However, we are never able to have a first floor room even though we have requested one for years! It's best to go into Atlanta to eat, as there are only chain restaurants and unappealing ones, at that!

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hampton

Helpful?
Thank Rosato123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 19, 2013
Thank you for writing to tell us about your visit with the Hampton Inn Southlake. The hotel rooms are very clean and our staff is excellent. The complimentary "on the house" breakfast by Hilton is delicious! We sincerely apologize for you not having a first floor room. This happens each time the Scott's Antique and Antique Market guests are here. They request to be on our first floor! The restaurants just blocks from the Hotel include Joe's Crab Shack, Carrabba's Italian Grill, Olive Garden, TGI Friday's and Sushi China Cafe. Just minutes further guests will find Chili's, Longhorn Steakhouse Restaurant. We look forward to seeing you again at the Hampton Inn Souhtlake!
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
United States
1 review
Reviewed July 14, 2013

Phoned ahead a few hours, got reservations, quick check-in. Pleasant woman on desk. Both door keys worked! Quiet room, clean, breakfast appetizing and satisfying. Only negative was the age of the building. May need a touchup here and there as far as fresh smell.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
The Hampton Inn Southlake appreciates you taking the time to tell us about your trip to our Hotel. The guest rooms are quiet and very clean and our "on the house" breakfast by Hilton is delicious! We look forward to seeing you again at the Hampton Inn Southlake.
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Marco Island, United States
1 review
Reviewed July 14, 2013

Second time at this venue, as usual we had good experience with the staff and amenities. Would stay there again if in the area. We always look for Hampton Inns when we travel as they represent excellent quality and value at a reasonable price. On this trip we stayed at four different Hampton inns

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
The Hampton Inn Southlake appreciates the time you took to tell us about your trips to our Hotel! We love to have repeat visitors! We provide the "on the house" breakfast by Hilton each day - 6 a.m. to 10 a.m., complimentary WIFI throughout the Hotel. We look forward to having you as our guest on your next visit at the Hampton Inn Southlake.
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Chattanooga,TN, United States
1 review
Reviewed July 13, 2013

Living in hotels I appreciate hotels with a no problem mentality, meaning not the hotel is my main focus but the business I'm dealing with. This was easy in, easy out and overall I didn't find one point not meeting standards / my requirements. Other hotels from the Hilton group you have to ask to get a microwave / fridge , tip the guy who brings it and go through the hassle to actually explain to the front desk, that if you stay 3 weeks you want a fridge / microwave no matter if the reservation states booked with or without. I don't do the reservations but I move out if not provided. Overall this hotel is a * no worries * place as most of the Hilton group.

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alexander K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
WOW! This is a great compliment for the Hampton Inn Southlake! We are very happy you took the time to tell us of your experience at our fine Hotel. The Hampton Inn Souhtlake has the lovely decor, the perfect-mix lobby, complimentary WIFI, 24-hour business center, fitness center and guest parking. We look forward to seeing you on your next visit to the Hampton Inn Southlake!
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Houston, Texas
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2013

I've been coming to this hotel for the past two-three years and the price gradually rises but nothing improves about the room. I am not going to say this is a bad hotel or anything but I do think that the price should include some sort of upgrades that I have not seen. I will say this about my stay that they do have nice bed.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank TDavis26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
We appreciate the time you have taken to tell us about your visit at the Hampton Inn Southlake! We take pride in presenting clean, comfortable guest rooms and have a delicious breakfast each day from 6 a.m. to 10 a.m. We provide complimentary WIFI and have a 24-hour business center for your convenience. We look forward to seeing you again!
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Atlanta,GEORGIA, United States
2 reviews
Reviewed July 10, 2013

Make sure the a/c unit works well before unloading all of your luggage in the room....our experience ...a/c unit smoked so badly it set off the fire alarm on the floor.Front desk advised the is the norm for the unit...did not offer to move us. We were awaken before 6 am my a fight across the hallway..security never responded..was there there security on the premises?????

  • Stayed July 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Melna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
We apologize for the quality of services you received during your recent stay. We have reported the malfunctioning of the air conditioner in your guest room to our maintenance team. We will resolve the issue with our maintenance team. Your satisfaction is very important to us and we appreciate your feedback about the noise in the hallway. We sincerely hope you will consider staying with us again the next time you are in our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
1 review
Reviewed July 9, 2013

Overall, this is a good hotel for the value. Great location, good service, and nice rooms. My family stayed here for one night while traveling to Orlando, FL. The hotel parking is decent and the hotel access is OK.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Darrin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
Thank you for taking the time to tell us about your visit at the Hampton Inn Southlake. We are pleased to hear that you enjoyed the good service and nice rooms. Our great location is on Exit 233, Interstate 75. We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Atlanta Southlake

Property: Hampton Inn Atlanta Southlake
Address: 1533 Southlake Pkwy, Morrow, GA 30260-3060
Phone Number:
Location: United States > Georgia > Morrow
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Morrow
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Atlanta Southlake 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Be our guest at the Hampton Inn Atlanta Southlake Hotel in Morrow, GA. Located in the heart of Morrow, the hotel is just across from Southlake Mall, just two miles from Clayton State University and Spivey Hall, and only 12 miles from downtown Atlanta. Our hotel in Morrow offers a full range of services and amenities to make your stay exceptional including free Hampton on the House hot breakfast, free WiFi, and the Clean and Fresh Hampton bedding. ... more   less 
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Also Known As:
Hampton Inn Atlanta Southlake Hotel Morrow
Hampton Inn Morrow
Morrow Hampton Inn

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