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“One of the * no problem * type hotels”

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Hampton Inn Atlanta Southlake
Ranked #3 of 12 Hotels in Morrow
Chattanooga,TN, United States
1 review
“One of the * no problem * type hotels”
Reviewed July 13, 2013

Living in hotels I appreciate hotels with a no problem mentality, meaning not the hotel is my main focus but the business I'm dealing with. This was easy in, easy out and overall I didn't find one point not meeting standards / my requirements. Other hotels from the Hilton group you have to ask to get a microwave / fridge , tip the guy who brings it and go through the hassle to actually explain to the front desk, that if you stay 3 weeks you want a fridge / microwave no matter if the reservation states booked with or without. I don't do the reservations but I move out if not provided. Overall this hotel is a * no worries * place as most of the Hilton group.

  • Stayed July 2013, traveled on business
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Alexander K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
WOW! This is a great compliment for the Hampton Inn Southlake! We are very happy you took the time to tell us of your experience at our fine Hotel. The Hampton Inn Souhtlake has the lovely decor, the perfect-mix lobby, complimentary WIFI, 24-hour business center, fitness center and guest parking. We look forward to seeing you on your next visit to the Hampton Inn Southlake!
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520 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Houston, Texas
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 10, 2013

I've been coming to this hotel for the past two-three years and the price gradually rises but nothing improves about the room. I am not going to say this is a bad hotel or anything but I do think that the price should include some sort of upgrades that I have not seen. I will say this about my stay that they do have nice bed.

  • Stayed July 2013, traveled as a couple
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Helpful?
Thank TDavis26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
We appreciate the time you have taken to tell us about your visit at the Hampton Inn Southlake! We take pride in presenting clean, comfortable guest rooms and have a delicious breakfast each day from 6 a.m. to 10 a.m. We provide complimentary WIFI and have a 24-hour business center for your convenience. We look forward to seeing you again!
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Atlanta,GEORGIA, United States
2 reviews
Reviewed July 10, 2013

Make sure the a/c unit works well before unloading all of your luggage in the room....our experience ...a/c unit smoked so badly it set off the fire alarm on the floor.Front desk advised the is the norm for the unit...did not offer to move us. We were awaken before 6 am my a fight across the hallway..security never responded..was there there security on the premises?????

  • Stayed July 2013, traveled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Melna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
We apologize for the quality of services you received during your recent stay. We have reported the malfunctioning of the air conditioner in your guest room to our maintenance team. We will resolve the issue with our maintenance team. Your satisfaction is very important to us and we appreciate your feedback about the noise in the hallway. We sincerely hope you will consider staying with us again the next time you are in our area.
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Memphis, United States
1 review
Reviewed July 9, 2013

Overall, this is a good hotel for the value. Great location, good service, and nice rooms. My family stayed here for one night while traveling to Orlando, FL. The hotel parking is decent and the hotel access is OK.

  • Stayed June 2013, traveled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Darrin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 16, 2013
Thank you for taking the time to tell us about your visit at the Hampton Inn Southlake. We are pleased to hear that you enjoyed the good service and nice rooms. Our great location is on Exit 233, Interstate 75. We look forward to seeing you again!
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Morrow, GA, United States
1 review
Reviewed July 6, 2013

Very nice Hotel. Clean lobby and rooms. Hotel staff was very friendly and knowledgeable of area. Breakfast is very good and if you don't have time to eat breakfast at the hotel, they have breakfast bags packed for you to eat breakfast on the go. I Would highly recommend this hotel for a business stay or family vacation.

  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank Donald E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, July 9, 2013
Thank you very much for writing to tell us of your vist at the Hampton Inn Southlake. It was great reading these great comments! The Hampton Inn Southlake is a very nice hotel, with clean rooms and very friendly staff. Our "on the house" breakfast by Hilton is liked by our guests and they especially like the "on the go" breakfast sack. The Hampton Inn Southlake is the ideal location - Exit 233 off Interstate 75 - for travelers on business or a leisure stay. We look forward to seeing you again, soon, at our Hotel!
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A TripAdvisor Member
Reviewed June 25, 2013

Requested adjoining room earlier that AM and at check-in were told that the record did not show we had request those. No adjoining rooms available. Reception was somewhat hostile. I felt I was treated rather poorly.

  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, June 28, 2013
Thank you for writing to let us know of the incident. We at Hampton Inn Southlake pride ourselves on being hospitable to all guests. We offer you our most sincere apology. This will be discussed with the staff member you met at your arrival. Again, thank you for bringing this to our attention.
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Fort Collins, Colorado
Level Contributor
147 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed June 23, 2013 via mobile

We stayed here in June of 2013. It is easily accessible from I-75. It's near Southlake Mall. We had a nice stay. Rooms were clean. The Hampton breakfast was satisfying. We'd stay here again. As Hilton Honors members, the room was only 10k points per night. A terrific value.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jeffb1650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anne30341, Director of Sales at Hampton Inn Atlanta Southlake, responded to this review, June 24, 2013
The Management and Staff at the Hampton Inn Southlake thanks you for taking the time to tell us about your stay at the Hotel. We are easily accessible from Interstate 75 - at Exit 233 just blocks away from the Southlake Mall. We were very happy to learn you had a good night's rest. Our "on the house" breakfast by Hilton receives comments each day about the great food! We certainly look forward to seeing you again at the Hampton Inn Southlake!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Atlanta Southlake

Property: Hampton Inn Atlanta Southlake
Address: 1533 Southlake Pkwy, Morrow, GA 30260-3060
Phone Number:
Location: United States > Georgia > Morrow
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Morrow
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Atlanta Southlake 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Be our guest at the Hampton Inn Atlanta Southlake Hotel in Morrow, GA. Located in the heart of Morrow, the hotel is just across from Southlake Mall, just two miles from Clayton State University and Spivey Hall, and only 12 miles from downtown Atlanta. Our hotel in Morrow offers a full range of services and amenities to make your stay exceptional including free Hampton on the House hot breakfast, free WiFi, and the Clean and Fresh Hampton bedding. ... more   less 
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Also Known As:
Hampton Inn Atlanta Southlake Hotel Morrow
Hampton Inn Morrow
Morrow Hampton Inn

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