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“Very Pleased”

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Comfort Suites McDonough
Ranked #10 of 21 Hotels in McDonough
michigan
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very Pleased”
Reviewed May 19, 2011

From check-in to check-out, a great experience. The desk clerk was extremely helpful and pleasant; our room was very clean and quiet. We recommend this stop on I75!

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank michiganmjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbonton2, Manager at Comfort Suites McDonough, responded to this review, November 3, 2016
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150 reviews from our community

Traveler rating
    68
    49
    15
    7
    11
See reviews for
58
41
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Oak Ridge, TN
Level Contributor
115 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed April 19, 2011

We stayed here on our way to Savannah. We knew we would get in very late and leave early so a pricer hotel seemed like a waste of money. This hotel is right on the interstate but we had no noise problems. Our 40 lb dog was traveling with us so we needed a hotel that allowed pets ($10 fee). They apparently set aside some rooms for pets and I was afraid it would smell bad but it was fine. The room had a king bed and a couch as still felt large. There was nothing especially nice about the room but it felt clean if a little run down. The towels were of the very cheapest type and one bath towel had a hole you could pass a grapefruit through! The guy at the desk was ok. We did not partake of the breakfast and never expect the free continental breakfast to be worth eating anyway--we bring our own stuff and use the refridgerator and microwave. My husband got our coffee at the nearby McDonalds (no Starbucks in the area). The tv and free high speed internet worked fine. If you just need to get some sleep and you don't care how fancy your room is, this place is fine.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lab804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbonton2, Manager at Comfort Suites McDonough, responded to this review, November 3, 2016
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
Reviewed April 1, 2011

We were attracted to this hotel because it was advertised as totally smoke-free and also pet-free. So many other hotels ignore the fact that some people are allergic to pets having been in the room or bed. The whole experience was perfect. Check-in was quick, efficient and courteous. Our room looked brand new and very clean. Comfortable bed. We enjoyed the morning breakfast with all the amenities including fresh scrambled eggs. This hotel has a great indoor heated pool and exercise room.
This was our first experience with Comfort Suites, and definitely won't be the last.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellerPete155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbonton2, Manager at Comfort Suites McDonough, responded to this review, November 3, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Carolina
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 9, 2011

My husband and I have traveled to the McDonough area several times over the last 12 months. We have stayed in this hotel every time. It is new,clean,and very nicely appointed.The beds are wonderful and we both slept well.The room is large and my husband made use of the good work space with his computer. The free breakfast was very good. A step above the norm for places like this. We had to make these trips due to serious illness of dear friends and then funerals.So we very much appreciated the lovely,serence,welcoming place to stay. This is a real winner.

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Canadian-Fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbonton2, Manager at Comfort Suites McDonough, responded to this review, November 3, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississippi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 14, 2010

We thought everything was great, except trying to get into the parking lot (road is tricky). We stayed a Saturday and Sunday for the NASCAR race weekend. We checked out on Monday morning and thought everything was fine. Checked bank statemt this week and they charged us 150.00 for SMOKING IN THE ROOM! It never happened. We spoke to a "nameless manager"1 time who says he was sure he smelled it so we pay 150.00. We tried to explain, he didn't want to hear anything else-said he could do whatever he wanted. Now won't take phone calls or emails! Guess we will be going back to Atlanta with our Attorney (it is the principal of calling us a liar) Tough if they didn't make enough money on race weekend but don't take it out on us and DEFINATELY NOT A WAY TO RUN A BUSINESS!

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank missysmom02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbonton2, Manager at Comfort Suites McDonough, responded to this review, November 3, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
Reviewed July 28, 2010

Tina was very pleasent and nice to deal with. She was very accomidating and made my stay very enjoyable. I travel weekly on business and stay in many hotels. Because of Tina, I will look for Comfort Suites in my business travels from now on. Comfort Suites has a good employee in Tina and she's definately an asset to your company. Thank you Tina & Comfort Suites.

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank kennethmilller25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbonton2, Manager at Comfort Suites McDonough, responded to this review, November 3, 2016
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 7, 2009

The hotel was in convenient location to interstate. There was a Cracker Barrel on the other side of interstate, so food was not difficult to find. The rooms were clean and cleaning staff did a great job, too good in fact. They threw away a bottle I had washed out to keep and put MY notebook containing all my hotel reservations for work in with the notebook about the hotel. (I almost left it behind because it wasn't where I left it). The ladies who worked the front desk were friendly but had little authority to help with any hotel problems. When we arrived, our reservation came up for one night instead of 4. Lucky for us, they weren't sold out the rest of our stay so they could give us a room for all 4 nights. Then the problems arose, First they couldn't get our company credit card to work so we had to give them our personal card. (Had to call the boss who got the bank on the line about the card and they had to get on the line to the hotel before we finally got the business card to work) and then the computer of course wanted to charge us the going rate for the weekend which was double what we had confirmed since it was race weekend and the desk clerk couldn't change it. The manager was the only one who could and he was not there. He was due to work the night shift so the clerk said she would have him fix it when he came in. We checked next morning and nothing had been done about it. The clerk on duty, a different one, copied our reservation and said she would have him fix it since he would be in and out all day. We checked that afternoon and a different clerk said there was still no change. She said the manager said that it was race weekend and the rates went up. Others in our party had reservations as well and their rate was also double what it should be . The person handling their reservations called Choice Hotels corporate and she was told that the hotel HAD to honor the reservations. Finally, the manager did change the rates on our reservation to the confirmed rate. It wasn't a bad place to stay but it left a bad taste in my mouth because of the reservation snafu.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pooh27361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites McDonough

Property: Comfort Suites McDonough
Address: 64 SR 81 West at Exit 218, McDonough, GA 30252
Phone Number:
Location: United States > Georgia > McDonough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 21 Hotels in McDonough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites McDonough 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Inn Mcdonough Hotel Mcdonough

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