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“As good as it gets”

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Holiday Inn Express McDonough
Ranked #8 of 21 Hotels in McDonough
Certificate of Excellence
Plano, Texas
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“As good as it gets”
Reviewed January 7, 2013

This was an excellent place to stay for a night, very clean and comfortable. Money well spent. Only issue I have is that odor of cholorine was way too strong in the indoor pool. My wife and I had to take kids out after 10 minutes in the pool. We couldn't stand the smell of cholrine.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
Thank Oskee1334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
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    7
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69
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Winter Park, Florida
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 1, 2013

On the way back from Tennessee after Christmas we stopped here on New Years Eve. What a great choice we made! Rachel at the front counter was pleasant and helpful when I asked about dining choices in the area. The room was large with lots of accompiments. There was a separate sitting area with a couch and a chair. There was also a larger that normal refrigerator. A small microwave was available as was a sink with cabinets above and below. There were also bowls in the cabinets for cereal. A small kitchenette without the stove! Bathroom was spacious with a tub/shower and a large full wall mirror

They also have a exercise room and a pool (pool was closed during our stay). The buffet breakfast featuring ham, cheese and pepper omelettes, bacon, donuts, bagels, toast, coffee and juice was a great way to start the day! Only issues was the pancake warmer was out of order as was the cinnamon roll makers.

  • Stayed December 2012, traveled with family
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Helpful?
Thank Mike32792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DrewHenley, Manager at Holiday Inn Express McDonough, responded to this review, August 21, 2013
Thank you so much for your response on Trip Advisor. It means a lot to us that you enjoyed your stay. Ive also shared with Rachel your response so she can see she is making our guest happy.

Thanks again for your response.

Drew Henley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parrish, Fl
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed November 28, 2012

Made reservations for 4 adults for 2 rooms via Priority Club website in May for a two night stay on Fri Oct 5 & Sat Oct 13. Payment in full was required at the time reservations were made & were not refundable. In June when my statement came I was charged for 4 people in each of the 2 rooms. Over a 30 day period, It took 6 calls to reservations, 6 calls to the front desk and 3 calls to guest relations at Intercontinental Hotels before this was corrected. The third person at guest relations was the only one with a brain. Needless to say we were apprehensive when we arrived on the night of Oct 5 after an 8 hour drive. Check in was fast and there appeared to be no problems. Our rooms were very clean & well appointed with what appeared to be new furniture. The king beds were very comfortable. There is a mini-fridge, microwave, & small sink outside the bathroom. There was plenty of hot water in the shower. The buffet breakfast was good with hot scrambled eggs and either sausage or bacon. Food was constantly being replenished by a friendly staff and they cleaned the tables as people left. There is a small pool inside the building. Next door is an excellent Mexican restaurant & the front desk gave us a discount coupon.
On Oct 13 we arrived around 8 PM and there was no one at the front desk. After yelling out hello several times a man came out of the back room. He appeared to be confused with my reservation but then confirmed that we reserved 2 rooms with 2 adults in each room. I reminded him that the rooms were paid in advance which he acknowledged. Our rooms were the same descriptions as stated above. One day after arriving home I checked the credit card and on Oct 14 the hotel charged me again for both rooms but in 6 separate charges in different amounts totaling more that the prepaid amount. This time I called the credit card company and reported the charges as fraudulent. The credit card company told me that the charges were in a pending status. The hotel had up to 30 days to move the charges to an active charge or delete them. If not deleted in 30 days the credit card would delete them automatically which is what occurred. It was a pain to have to check this everyday for a month.
All of these charges & problems with reservations was totally unnecessary but results in a family never wanting to stay at a HIE again. We've never had these problems with Hilton Or Sonesta.

  • Stayed October 2012, traveled with family
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Helpful?
1 Thank Runner60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 27, 2012

On the way home over Thanksgiving weekend, stopped without reservation. Room was clean and warm. Room was large, like a suite, had a separate sitting area and could still see TV which was in front of the bed. Staff wasn't too helpful about dinner - it was late and asked about something in walking distance - there wasn't anything - but she never offered any other suggestions about something in driving distance.

  • Stayed November 2012, traveled with family
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Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
150 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed November 15, 2012

We have stayed at this hotel several times as we passed going and coming from Florida to Tennessee. Traveled 20,000 miles in the last year and half, and appreciate the quality of this hotel chain and this location in particular. Staff is always friendly and helpful. The room is nicely furnished and spacious. We have found it to be clean every time we stay here. Loved the "mini suite" aspect of having a small kitchenette. The only complaint, the apple juice at the breakfast bar was watered down and undrinkable. Otherwise, this place was a great place to stay.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank Precept123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taupo
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 5, 2012

A great place to stop overnight, clean, comfortable beds, power shower that works! Good relaxed lounge, convenient parking , everything you need at a reasonable price. TA needs more words! so more is less, very pleasing wall paper and carpets.

  • Stayed October 2012, traveled with friends
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Helpful?
Thank Violaferry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Michigan
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 29, 2012

My family of 5 stayed at this hotel overnight while traveling down 75 headed to Disney. Check in was a breeze. Fresh oatmeal cookies were at the counter. Friendly staff. The room was clean and suited our family perfectly. The indoor pool and jacuzzi were a great break from the road.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank Jennifer K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express McDonough

Property: Holiday Inn Express McDonough
Address: 1315 Highway 20 W, McDonough, GA 30253-7304
Phone Number:
Location: United States > Georgia > McDonough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in McDonough
#3 Romantic Hotel in McDonough
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express McDonough 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
Take a virtual tour of the hotel.Welcome to the Holiday Inn Express Hotel & Suites McDonough, GA. We are conveniently located off I-75, just south of the beautiful city of Atlanta and within minutes of the Hartsfield-Jackson Airport (ATL.) Perfect for both the corporate and leisure traveler, the hotel is at the center of large corporations such as Norfolk Southern Railroad, Snapper, Luxxotica, and Millard to name a few. We are also just 7 minutes away from the Atlanta Motor Speedway, home of NASCAR twice a year! We are also a short 25 minute drive from the heart of Atlanta s entertainment center hosting the Atlanta Braves Turner Field and the Atlanta Falcons Georgia Dome. We invite you to join us for a Suite Experience! Our hotel offers the finest of luxury and service in Henry County, with spacious suites that include a microwave, refrigerator, work desk area and complimentary high-speed Internet. In addition the hotel offers an indoor pool, fitness center, jacuzzi, a business center and our famous complimentary Express Start Breakfast. No matter how you look at it, we are the smart place to stay! We also have meeting space available! Visit McDonough, GA and Stay Smart at the Holiday Inn Express hotel. ... more   less 
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Also Known As:
Holiday Inn Express Mcdonough Hotel Mcdonough
Holiday Inn Mcdonough

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