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“disgrace”

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FairBridge Inn & Suites
Ranked #16 of 21 Hotels in McDonough
tennessee
1 review
“disgrace”
1 of 5 bubbles Reviewed June 2, 2008

We booked three rooms by phone when we got there the rooms looked clean but when the lights went out the cock roaches came out to play and so did the ticks and fleas it was awful we changed rooms twice and management will not refund your money don't let the out side fool you never stay at the super8 exit 218 mcdonough georgia

  • Liked — the holidayinn express next door
  • Disliked — everything
  • Stayed May 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sassy1Tennessee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prahlad P, Owner at FairBridge Inn & Suites, responded to this review, November 16, 2012
Thank you for your feedback. I am so sorry for your disappointing experience, and I look forward to making it up to you the next time you return to McDonough. This hotel was upgraded to a FairBridge Inn & Suites in 2012, and the problems you described are no longer an issue. Please come see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    29
    12
    18
    10
    31
See reviews for
29
24
7
22
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed April 8, 2008

It was late evening when we arrived, around 10:30 p.m. as we were on our way to Florida and just passing through. Needed a place to get a little sleep and get up and leave again in the morning. When we arrived the hotel looked like a nice place and the people at the front desk were very pleasant. They gave us our key and directed us where to go. As we drove our car around the back the condition of the hotel got worse and worse. As we got closer to our room it looked as though people were living there. BBQ grills on the balcony, clothes hanging out to dry, etc...We pulled up to our room and went in. It was dirty, moldy and dead bugs in the bathroom. I told my kids not to lay down under the covers, just lay on top of the bed. While we were situating ourselves there was a group of older kids (18-22) hanging out around our car and looking in the car windows. At that point we knew it was not a good place to stay and confronted the hotel for our money back. All they said they could do is offer us another room. It was time to just say goodbye to our loss and find another place to stay. Down the road about 15 minutes or so we found an acceptable Holiday Inn. I wouldn't recommend this hotel to my worst enemy.

  • Liked — Nothing
  • Disliked — Everything
  • Stayed June 2004, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuvsPalmTrees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prahlad P, Owner at FairBridge Inn & Suites, responded to this review, November 16, 2012
Thank you for your feedback. I am so sorry for your disappointing experience, and I look forward to making it up to you the next time you return to McDonough. This hotel was upgraded to a FairBridge Inn & Suites in 2012, and the problems you described are no longer an issue. Please come see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these McDonough hotels

A TripAdvisor Member
1 of 5 bubbles Reviewed September 24, 2004

My husband and I stay here in July 2003 on our way to Florida. When we got up the next morning we found bugs in the bathroom. I spent the next week checking my luggage for hitch hikers. Yuck!!! This is not a place we would recommend.

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prahlad P, Owner at FairBridge Inn & Suites, responded to this review, November 16, 2012
Thank you for your feedback. I am so sorry for your disappointing experience, and I look forward to making it up to you the next time you return to McDonough. We take pest control very seriously, and we appreciate your feedback. This hotel was upgraded to a FairBridge Inn & Suites in 2012, and the problems you described are no longer an issue. Please come see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 bubbles Reviewed January 19, 2003

We had no towels, washcloths, etc.
No water, so therefore, the reason for no linens.
Had to even go to office and get them, suppose to get $5.00 refund when turned in key, NOT!
Very unhappy.

Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prahlad P, Owner at FairBridge Inn & Suites, responded to this review, November 16, 2012
Thank you for your feedback. I am so sorry for your disappointing experience, and I look forward to making it up to you the next time you return to McDonough. This hotel was upgraded to a FairBridge Inn & Suites in 2012, and the problems you described are no longer an issue. Please come see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about FairBridge Inn & Suites

Property: FairBridge Inn & Suites
Address: 1311 Highway 20 W, McDonough, GA 30253-7304
Location: United States > Georgia > McDonough
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 21 Hotels in McDonough
Price Range (Based on Average Rates): $
Hotel Class:2 star — FairBridge Inn & Suites 2*
Number of rooms: 144
Official Description (provided by the hotel):
We are located just 20 miles South of Downtown Atlanta off I-75 Exit 218, convenient to the Atlanta Motor Speedway, and within walking distance of restaurants and shopping. We offer Free Deluxe Continental Breakfast, High Speed Wireless Internet, Outdoor Pool, Refrigerators, and Microwaves. Welcome to the FairBridge Inn & Suites McDonough, GA. ... more   less 
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