This place is God awful. When you walk in the lobby it's completely deceiving because that's the nicest part of the hotel. The staff was very unprofessional, lady at the front desk was preparing food while talking to me and proceeded to eat it while trying to "help" me. All staff was dressed in casual clothing, hoodies and jeans. The elevators smelled like pee and smoke, all the room doors looked like they had all been broken into at some point, there was shady people lingering around probably drug dealers and drug users. When we first walked into our room it smelled of mold and the furniture was just torn up. The "entertainment" center had drawers that were ripped off, the bathroom smelled like mold, the bed was stained, AND THE WORST PART WAS THE ROACHES!! OMG!! I literally saw 5 roaches within a minute of being in that room. I was absolutely appalled. After that I immediately left and complained to the front desk. And when I told the front desk clerk about the roaches she gave me this look like "yeah.. So?"... That's when I knew this wasn't the first time this has happened. But she told me to talk to the property owner in the morning when he comes by. In the meantime I booked a night at a motel 6 nearby that was significantly cleaner and better and only for $9 more than that crappy marrietta hotel. So after a good nights rest at motel 6 I went back to Marietta hotel to complain and get a full refund. I sat in the lobby for 2 hours waiting for this "Alan" guy to show up (which he never did). So after waiting I gave my phone number to the front desk clerk to call me if he came in. I left for maybe 30 minutes and when I got back the front desk lady told me that "Alan" called and told her that he would only refund me one night because my complaint was made too late.. It's just ridiculous that I was charged $36 for a night that I didn't even sleep in that dump. They just like ripping people off and taking people's money. Hence the "no refunds"... Because they know their hotel is crappy and want to secure their profit...Absolutely no morals and no concern for the public health of their guests. I called the public health department and am in the process of filing a formal complaint and doing whatever I can to get this place either completely remodeled or torn down. Whatever needs to happen it order to make it cleaner and safer to the public. But don't EVER stay here! Trust me...
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- Also Known As:
- Comfort Inn Marietta Hotel Marietta
- Marietta Comfort Inn