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“Not bad service, just NO service. Ignored at the door, went elsewhere”
1 of 5 bubbles Review of Applebee's

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Applebee's
Ranked #453 of 713 Restaurants in Marietta
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Kids, Families with children
Dining options: Dinner, Lunch, Full Bar, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Kennesaw
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Not bad service, just NO service. Ignored at the door, went elsewhere”
Reviewed January 27, 2013

Applebees Restaurants Corporate Office Headquarters
8140 Ward Parkway
Kansas City, MO 64114

RE: Complaint about lack of service at Marietta, Ga. location
Dear Sir:

I almost completed the online form but your site asked for my DOB and I see no reason to supply this information.

My complaint is about your location: 475 Franklin Rd SE, Marietta, GA 30067-7705 I have been there a dozen times in the past year.

On Sat 1/26 at 1:20 pm I was at this location for lunch. It was not that busy but the sign at the door said "Wait to be seated", so I waited and I waited etc.
There were at least for staff I could see, none had any interest in me standing by the door.

I lost interest in having lunch at Applebees and I left for IHOP which is not far away. They did not ignore me and I had as good a lunch there as I would have had at your place, it was also not as expensive as your menu.

That is it for my going to your chain.

Wm Harris
Marietta, Ga.

  • Visited January 2013
    • Service
Helpful?
Thank AFoodEater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Midland, Michigan, USA
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Worst dining experience ever”
Reviewed January 22, 2013

We were traveling north on our way from Florida to Michigan and stopped for the evening. We went into this Applebee's around 11:00 p.m. to get a quick dinner. We frequent other Applebee's on a regular baisis. There were only about 12 customers in the retaurants and what appeared to be two managers at the bar by themselves. We waited a full 10 minutes before someone even can to seat us, and another 10 minutes to get drinks and menus. After waiting over 20 minutes for wings and cheese sticks, I was ready to walk out. My husband tried to get the attention of a manager and finally tracked down another waitress. The food arrived, predictably luke warm. We ate only about half and began trying to once again track down our waitiress for the bill--no one had come to check on us during that time. The bill was incorrect--she tried to overbill us for things we never ordered. It took getting another waitress to even get our bill adjusted. The final straw was when my husband realized that she hadn't returned his credit card with the receipt. She swore she had--he was animate. When he finally pushed her, she produced the card--from her back pocket!! I have now had to check statements to make sure she didn't try to steal our credit cards numbers. Shocking that the two managers at the bar never once tried to resolve any of this. Avoid this Applebee's!

  • Visited January 2013
    • Value
    • Service
    • Food
Helpful?
2 Thank hamsalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Nice”
Reviewed September 23, 2012

Apple Bee's was located on the parking lot right next to the hotel, took a min for a server to help us but when they did service was good, however there was a bit of a plm w/our buffalo boneless wings, they were 1/2 cooked, manager apologised & acommadated us.

Visited September 2012
Helpful?
1 Thank Angel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Georgia
1 review
“Server unprofessional”
Reviewed September 21, 2012

Went there today, 21 Sep 12, for lunch. Food was actually o.k. Middle aged male server was very smart alecky and short tempered. He was very rude to myself and my office mates. We will not visit again.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank leslie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hazlet, New Jersey
Level Contributor
15 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“It's an Applebees”
Reviewed August 27, 2012

If you like chains, you will like this. Service was good and I accidently left my credit card and it was waiting for me the next morning.

Visited August 2012
Helpful?
Thank destiny989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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