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“Great for an overnight stay”
Review of Super 8 Madison

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Super 8 Madison
Ranked #2 of 6 Hotels in Madison
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great for an overnight stay”
Reviewed May 4, 2013 via mobile

We stayed here recently for a one night stay. The management team is great. They were very friendly and intent on us being satisfied. They demonstrate a tremendous desire to meet your expectations. When we didn't find a vending machine, they provided us with some soft drinks. The rooms were very nice. Extremely clean and recently renovated. The price for our stay was half of the nearby Hampton inn. I would recommend giving the super 8 a try first.

Stayed May 2013, traveled with friends
Helpful?
Thank Snaphook95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiren P, General Manager at Super 8 Madison, responded to this review, May 8, 2013
Dear Value Guest,


We greatly appreciate taking your valuable time in complimenting our hotel.... we do look forward seeing you during your next golf visit!

Thanks you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
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English first
Willow Park, Texas
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed April 12, 2013

Check in was clue. Very nice man and girl he was training informed me the rates were being jacked up an additional $10 over the rates I was quoted and had confirmation number on. These rates had already been almost doubled for the Masters Golf week $10 more??. OK no biggie. Room was decent. Very good shower and ventilation . Got call from front desk around 8pm. Need anything? Nope. Can we make up room early tomorrow? Sure. We will be headed to Augusta by 6:00 am. Back after 8pm. Clean up at your convenience. Tell the desk that they might want to shut rear entrance that is wide open with rug shoved under it . We had a great day at Augusta National. Hot day. Lots of walking up steep terrain. We get back around 9pm tired and grungy. Beds are not made. Wet towels.in tub. No one has raised a finger in this room. Call desk and all he will do is bring 3 towels . Doesn't even take the dirty wet towels. Fine. Get up next morning and go for breakfast . At. 7:50 there was one banana, couple of old packaged sweet rolls , few slices of bread and some bulk cereal. Juice gone. Milk gone. Signature Super 8 waffle batter gone. Reg coffee gone. Decaf only . No one at desk to inquire about food. My traveling companions say "let's just get the heck out of here ." Loaded car through rear door that is still propped open for anyone to enter guest or thief. Went to front desk to check out.. Manager Hiren Patel met me. Told him we were very unhappy with his facility. He said he would make up for bad stay. Takes my credit card and runs it through machine. After several minutes he asks me to sign a letter marked statement of satisfaction. Wants to refund $20 off a $250 bill. Just sign satisfaction letter. $20 off a $246 bill on a room that is normally $59 a night???? I don't think that is enough. He gets angry and I tell him I will take it up with Wyndom corporate. I would not recommend this place after such poor service and rudeness by a member of management. If you are going to jack up your rates the least you can do is make up the room and provide the meager breakfast that all of your other locations do. Keep going. Lots of other motel/hotels in the area.

Room Tip: Pick one near the desk. The rear door stays open too much and could pose a security risk.
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HobsonVictim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Madison

Property: Super 8 Madison
Address: 2091 Eatonton Rd, Madison, GA 30650-5004
Phone Number:
Location: United States > Georgia > Madison
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Madison 2*
Number of rooms: 58
Official Description (provided by the hotel):
Super 8 Madison is close to I-20. Our NEWLY RENOVATED ROOMS provide clean atmosphere when traveling away from home on business or pleasure. Enjoy our Complimentary Breakfast. Our hotel and staff make your stay a pleasure, providing you with all the essentials you need to make your stay a comfortable one. All guest rooms are furnished with BRAND NEW PILLOWTOP BEDS. Enjoy complimentary High Speed Wireless, Microwave/Refrigerator, Coffee Maker, Work Stations & 39" LED TV/FREE HBO & ESPN, and much more. ... more   less 
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