When I made my reservation I requested a ground floor room with a fridge. My room was on the second floor, there was trash and cigarette butts all along the corridor of the second floor, there was no fridge, no remote for the tv, the reception on the tv was so bad you could not see the picture, tried to call the front desk but it wouldn't go through, there was no ice in any of the machines, my towels smelled like cigarette smoke, my toilet wouldn't flush and ran all night therefore keeping me awake. The next morning I realized that I never received a bill or receipt for my stay. The next morning I went to the front desk to request a bill and receipt. I never got a bill and my receipt stated that I was charged $10 more for the room than I was quoted. When I inquired about this the young girl working said that the manager was "out of town" and would call me later in the day. Still have not heard from them. Will not stay here ever again.
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- Also Known As:
- Deerfield Inn And Suites
- Deerfield Hotel Madison