We were on our way to Arkansas and stayed there on 4/17 and thought it was great. We decided to stay again on 4/23 on our way home to Savannah..oh what a mistake. We were put on the second floor under a room with 3 families traveling with teenage kids. We found out the parents had gone to dinner and left the kids in the room(s) alone and they very very noisy. It sound like they were wrestling and jumping around. We called the front desk 5 times to try and get them quiet but nothing worked. The only thing they suggested was for us to change rooms. I did not feel we should change rooms at midnight when we were the ones being bothered. The noise continued til 1am and started back up at 6am. The lack of customer service was appauling and we would never recommend Red Roof Inn to anyone..
- Official Description (provided by the hotel):
- The first Red Roof Inn NextGen! The beautiful rooms have 32" flat screen TVs, microfridges, laminate hardwood floors, glass showers with rainfall showerheads, and pillowtop mattresses. Free Wi-Fi is available throughout the hotel. We serve a continental breakfast with delicious hot waffles, cereals, muffins, danishes, grits, and oatmeal. Enjoy fresh baked cookies and coffee in the afternoons. ... more less
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