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“Nice place, clean, friendly accomodating staff”

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Hilton Garden Inn Atlanta East/Stonecrest
Ranked #1 of 8 Hotels in Lithonia
GreenLeadersBronze level
Sylacauga, Alabama
Level 5 Contributor
66 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Nice place, clean, friendly accomodating staff”
Reviewed December 7, 2013

This HGI is located close enough to Atlanta to be convenient but far enough away to be out of the area usually congested with traffic. The facility appears relatively new and the furnishings are in good shape.
The desk staff were all pleasant and friendly. Check in/out was very quick.

Stonecrest mall is right across the street but the mall traffic, at least during the week doesn't seem to be an issue. Neither is proximity to I-20, the traffic noise was a non-issue.
Breakfast is the usual Hilton chain fare and pretty good.
I really can't say anything bad about the location, building or staff. A previous reviewer noted that the area seemed unsafe and there were people hanging out in the parking lot. My experience was quite different. The area seemed really quiet after dark and the only people I saw outside the hotel were guests, a few that were smoking and several others with luggage going in.
This HGI will definitely be on my list of places to stay when I'm in the area.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 23, 2013
Thank you for taking the time to submit a review on your recent stay with us. We appreciate your feedback.

Have a wonderful day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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416 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Huntsville, Alabama
Level 5 Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 23, 2013

The location is great if travelling east. It gets you beyond the perimeter highway and Atlanta rush-hour - something you will be thankful for the next morning when you awake. I don't understand previous comments about this being a dangerous neighborhood. It is a quite new and clean area with easy on/off interstate access. It is not super fancy - but it is exactly what the enroute traveller needs - clean, comfortable and up to the same standards of every other hilton garden inn.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank bamasteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 2, 2013
Thank you for taking the time to share your recent experience. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 4 Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 19, 2013

I visited Hilton Garden Inn Atlanta Stonecrest as part of a business group. As a hotel, it is fine. Perhaps not quite up to HGI standards, but fine. However, I was surprised at the lack of visible security, given that this location is far-from safe. As a stranger to the area, I was surprised by the venue and would not stay alone.

  • Stayed November 2013, traveled on business
    • Value
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 2, 2013
Thank you for taking the time to share your recent experience. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warner Robins, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 18, 2013

Very nice hotel and staff. I spent most of my time studying and doing business so I did not get to enjoy the restaurant and other benefits. the internet service was very good. Very good location for shopping and dinning.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Anthony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 2, 2013
Thank you for taking the time to share your recent experience. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 6, 2013

Stayed here for one night last week. We live in Tampa but needed to meet someone in Conyers for a quick meeting the next day. Needed someplace clean, safe and familiar. Having stayed at numerous HGI's, we figured this was a good choice.

It was.

EVERY staff member at the hotel was incredibly friendly.

After traveling for almost 8 hours, we decided to crash in the room and order room service dinner. Everything was tasty, hot and delicious. Room service waiter was exceptionally nice too.

Thanks for a great stay.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 2, 2013
Thank you for taking the time to share your recent experience. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
georgia
Level 5 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 6, 2013

My husband and I, along with our two children, stayed here for one night while we attended a funeral for a family member. The desk clerk was very friendly however our room was not available when we arrived, and we had to wait. After about 20 mins we were given our keys. The room was average, it was on the fifth floor with a view of the nearby mall parking lot. The bed and pillows were rather uncomfortable, definitely not Marriott beds. There also is no form of breakfast or dinner as an amenity. You have to pay for everything yet there is a Keurig coffee maker in the room. I'd rather a basic coffee maker and a continental breakfast. There a numerous nearby eateries yet none delivered to the hotel so after a long travel be prepared to go back out to eat or pay the outrageous prices for their room service. We did use the pool and whirlpool which were ok. The pool had quite a bit of chlorine which burned our eyes, the water was cold, and there was sand at the bottom of the whirlpool that for the life of me I couldn't figure out how it got there. To top everything off as we were leaving, in the hallway on the floor was a plate full of empty bones that was still there from the day before when we checked in. I imagine if that continues this hotel will also have bugs. I can't recommend this place and I would not patronize this place again.

  • Stayed November 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lowcountryboilers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 2, 2013
Thank you for taking the time to share your recent experience. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 6, 2013

Hotel Staff at check in and checkout are very good...rooms nice, workout facility nice...breakfast was made to order, the service was spot on. Hotel clean and smelled clean...great experience. Just far enough outside the traffic of Atlanta...located near to plenty of places to eat and shop. Parking lot well lit.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Sid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakasha T, General Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, December 2, 2013
Thank you for taking the time to share your recent experience. We appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta East/Stonecrest

Property: Hilton Garden Inn Atlanta East/Stonecrest
Address: 7890 Mall Ring Rd, Lithonia, GA 30038-6990
Phone Number:
Location: United States > Georgia > Lithonia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Lithonia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Atlanta East/Stonecrest 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta East Hotel Lithonia
Hilton Lithonia
Hilton Garden Inn Lithonia
Lithonia Hilton

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