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“Best Room Service EVER!!!If you want quality room service, order it, and prepare to be fed well!”

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Hilton Garden Inn Atlanta East/Stonecrest
Ranked #1 of 8 Hotels in Lithonia
Certificate of Excellence
GreenLeadersBronze level
San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Best Room Service EVER!!!If you want quality room service, order it, and prepare to be fed well!”
5 of 5 bubbles Reviewed March 28, 2013

I loved it all and the staff (espicially the chef and the bartending staff) was amazing! I travel often and I have yet to have room service that caused me to rave and want to meet the chef. The food was great, the breakfast was amazing and affordable and the staff was really professional and ready to assist. I love the Hilton Garden Inn.

Room Tip: Confirm arrival times
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  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rich4561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory E, Front Office Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, July 3, 2013
Thank you for your feedback. We here at the Hilton Garden Inn are very happy that your stay was great.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 reviews from our community

Traveler rating
    187
    96
    48
    21
    27
See reviews for
130
62
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124
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

The high point with HGI is always their very comfortable (adjustable firmness) beds! Just completed a weeklong biz trip through GA, MS, AL & LA and this was the best night of sleep that I had the entire week.

As for the property itself, it is laid out much like all the other HGI's you've ever seen, but just not sporting the most current interior decor scheme. The desk clerk and cafe waiter were quick, polite and welcoming.

Based on my travels, the cleanliness of the room was average, but better than average for what passes as clean for the South.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McMacHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory E, Front Office Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, July 3, 2013
Thank you for your feedback. We hope that your continue to stay at HGI properties and enjoy your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellenwood, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

This hotel provides you with the best customer service from the moment you enter the front door until your departure. The rooms are well kept. The Service people are always willing to help with any request. All the employees have a smiling face anytime of the day or evening. Its amazing and a welcome surprise to encounter a group of people that happily provide outstanding customer service.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank onenana_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gregory E, Front Office Manager at Hilton Garden Inn Atlanta East/Stonecrest, responded to this review, July 3, 2013
Thank you for your feedback. We are very happy you enjoyed your stay!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
Level Contributor
213 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed December 26, 2012

Very comfortable Hilton beds. Room was up to brand standards. The tv, however, was slow and annoying to change channels. The picture quality was not Hi Def. Only provided 2 towels in room so be sure to ask at check in for more towels unless you are traveling alone. No free continental breakfast, $2.00 per item. Complimentary coffee in the lobby in the morning, however it seemed empty most of the time. Lots of shopping and restaurants walking distance. Friendly staff and overall good stay.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcsteve56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
67 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed December 13, 2012

I stayed here for 2 nights on business in early December. Room was fine, comfortable bed. Staff were also very friendly - was always greeted every time I came in or out the hotel.
But, two areas that let it down:
1) I couldn't get the airflow in the room working - tried and failed.
2) At breakfast, found that the bagels had mold all over them and the bread for the toast was rock hard. The lady serving apologized, but there was nothing she could do.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dothan, Alabama
Level Contributor
398 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 bubbles Reviewed November 19, 2012

I decided to break up my travel by spending the night at this hotel. The hotel was clean and comfortable. The staff was very accommodating. Breakfast the next morning was somewhat overpriced...and I have had better. I'm giving the hotel the highest rating because of the assistance they gave in locating the sports jacket I left behind in my room. When I called back to see if it had been found, they were very helpful in locating it and promised to have it delivered by FEDEX in two days.

Room Tip: I had a room on the upper level and enjoyed my peace and quiet.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Big_Globe_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sachse, Texas
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 4, 2012

If you are staying on the side of Atlanta this is a must stay. Great service, awesome staff, cook to order breakfast, so it's nice and fresh, not the nuked stuff... Super clean rooms... Plus they have an indoor pool and hot tub...and a nice gym

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank darac77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta East/Stonecrest

Property: Hilton Garden Inn Atlanta East/Stonecrest
Address: 7890 Mall Ring Rd, Lithonia, GA 30038-6990
Phone Number:
Location: United States > Georgia > Lithonia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Lithonia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Atlanta East/Stonecrest 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta East Hotel Lithonia
Hilton Lithonia
Hilton Garden Inn Lithonia
Lithonia Hilton

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