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Hilton Garden Inn Atlanta West/Lithia Springs
Ranked #1 of 11 Hotels in Lithia Springs
Certificate of Excellence
Hueytown, United States
1 review
“Great Value”
4 of 5 bubbles Reviewed December 16, 2013

We stayed at Hilton Garden Inn on our trip to see the SEC Conference game in Atlanta. The game turned out great (War Eagle!). The staff was friendly and let us check in early on our way to the game; so afterwards we were ready to settle in and watach another big game in our room. Accomodations were very good and the bed was wonderfully comfortable. Would recommend and will likely stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
    252
    86
    29
    8
    9
See reviews for
140
56
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149
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Lithia Springs, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 27, 2013

Nice hotel with a luxurious feel. It was only an overnight stay until time to catch our flight back to Alaska. We were pleased to arrive after a long 6+ hour road trip. It was late when we arrived, so we did not get the opportunity to utilize any of the amenities other than the internet and breakfast the next morning. I suppose breakfast is not free, but ours was complimentary thanks to the hotel receptionist. There was an eggs-to-order bar as well as other items standard for a continental breakfast bar. The cook and waitress were very courteous and genuine. The free internet actually worked and there was no issue logging in. The telephones did not work, but housekeeping came up immediately and was able to fix one. It really didn't matter because we never use telephones in hotels anyway. The room was clean, bed was comfortable with clean linen and no immediate signs of any infestations. The hotel is centrally located with easy access to downtown Atlanta, Six Flags Amusement Park, plenty of food establishments, and the airport. I chose this hotel because of its location, price, and my refusal to return to the hotel in close proximity we stayed in earlier of our vacation plagued with bugs and filth partially due to poor maintenance upkeep. Although our stay in the hotel was only overnight, I am definitely making reservations to stay here again whenever I return to Georgia.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Courtney W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed November 26, 2013

Upon my arrival Ms Yvonne was not a very pleasant associate to say she is the front desk supervisor. I arrived early and she claimed the hotel was sold out. The location is a pretty desolate area and for the parking lot to be so empty, I found that hard to believe. My party and I checked into 1 room, I am grateful she allowed me to do that. But my issue was the second room I check into. The bathroom was very foul and had a urine type odor in it. I called the front desk and asked that while I was out if someone would please clean the bathroom. The young lady at the desk (don't remember her name, short hair drive the Green box car) was very helpful and had the room deep cleaned.

Each night although it was bad weather and cold, we still had the air on in the room at 60 degrees. It gets really really hot in the middle of the night. Its unbearable.

I expressed my concerns with my room to the front desk agent who assisted with my check out. She expressed that the manager/supervisor had just stepped away. There were no accommodations made nor did I receive an email or phone call about the issues I had in my room.

If you like to spend your money at a hotel where the guest service supervisor doesn't speak, you aren't given any sympathy for a hot sweaty room, no follow up phone calls from Management, then I would highly suggest you stay here. Otherwise, don't waste your time.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FB551jj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Rica, Georgia, United States
Level Contributor
7 reviews
7 hotel reviews
5 of 5 bubbles Reviewed November 17, 2013

Staff is very friendly and receptive, showed great concern that everything was there to accomodate me. Welcomed as a appreciated customer, asked if I needed anything additional. Food is very good. Would and will stay again!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Douglas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobbs, United States
1 review
5 of 5 bubbles Reviewed October 30, 2013

Every time I stay at Hilton Garden Inn, I fully enjoy it. I appreciate the kind treatment, the nice rooms, the excellent breakfasts, and the fitness centers. As and example, I would rather get my own breakfast than to eat low quality food at a hotel, even if it is at no extra cost.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jesse G. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
medford, United States
1 review
3 of 5 bubbles Reviewed October 29, 2013

When staff cannot speak English they should find someone to speak for them. Our room was not cleaned because the house keeper did not understand us. And when we took it to the manager she had an excuse.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Irene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Georgia, USA
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 24, 2013

they do everything they can to make sure you happy and have everything you need make you feel at home and i don"t think it can get no better then this just like family when i come in the door they know me by name once i get to my room they call me to make sure everything is good in my room and that i have everything i need then let me know if i need anything please let them know

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank randy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Atlanta West/Lithia Springs

Property: Hilton Garden Inn Atlanta West/Lithia Springs
Address: 110 Interstate West Parkway, Lithia Springs, GA 30122
Phone Number:
Location: United States > Georgia > Lithia Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Lithia Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Atlanta West/Lithia Springs 3*
Number of rooms: 112
Official Description (provided by the hotel):
The only hotel within a 10 mile radius that has a full service restaurant serving a hot made to order breakfast for only $9.95 per person. Join us in The American Grill restaurant for dinner, or select evening room service. Our full service bar is open daily at 5:00PM. Enjoy 112 well appointed guest rooms and suites with complimentary Wi-Fi, HDTV, microwave, refrigerator & Keurig Coffee Maker. 2,687sq. ft. of flexible function space will accommodate all you meetings needs, weddings, parties, dinners etc. Perfect for corporate or social functions. Our catering and food & beverage team will make your event successful. Select one of our menu's or let us assist you in creating your own. ... more   less 
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Also Known As:
Hilton Garden Inn Atlanta West/Lithia Springs Hotel Lithia Springs

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