I made a reservation online for this hotel and, since I didn't receive confirmation, decided to call and check on my reservation. FIRST, there was NO ADVERTISED TELEPHONE NUMBER on their website. That should have been the first "red flag". SECOND, I called the hotel for FOUR HOURS on a Sunday afternoon (not off, evening hours); and yes, I said FOUR HOURS, before anyone answered the telephone. When I finally got an answer, the woman on the other end of the phone informed me she did not speak English and I need to call back!!! What respectable hotel does not have front desk service in the middle of a weekend day for hours at a time? Then, to be told to call back? AND NO ENGLISH???? I'm sorry, it's not worth the risk to me to make a long trip and hope there is a room at the other end! THE WORST RUN HOTEL I HAVE EVER BEEN EXPOSED TO....and I travel extensively. This was my first experience as Magnuson as a "brand" and my experience here has all but destroyed my opinion for other hotels in the "family". There are too many other hotels that have far better customer service, for a comparable price. LEAVE THIS ONE ALONE!
- Official Description (provided by the hotel):
- As of January 5th, 2014 the hotel went through extreme renovation and cleaning. The hotel has new Management and Ownership. This AAA 2-Diamond Rated Magnuson Hotels affiliate is just around the corner from the Gwinnett County Courthouse, and downtown Lawrenceville. The Magnuson Hotel Lawrenceville is located near AAA Braves Stadium, Mall of Georgia, Gwinnett Arena and Convention Center, and George Gwinnett Technical College. Just a short drive will take you to Six Flags over Georgia, Discover Mills Outlet, Stone Mountain State Park, Atlanta area attractions.Guest can enjoy continental breakfast each morning, free wireless internet, an outdoor pool, meeting room space, and pets are welcome with additional charges. Spacious rooms with either one king bed or two queen beds, coffeemaker, hairdryers, iron with board, microwave, and mini-fridge. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Lawrenceville
- Lawrenceville Best Western