I traveled to Lawrenceville, GA and stayed at Holiday Inn Express, my stay was wonderful, the staff were all so helpful and pleasant, the bed and room was so comfortable with a refrigerator and microwave, a full hot breakfast, coffee all day and night and a perfect location, so easy to find and within lots of restaurants and grocery stores. The pool was so relaxing, parking is great, there is nothing I can say bad about this hotel.More
i have stayed at the Holiday Inn Express Lawrenceville Ga on many occasions and have had quite a comfortable stay . Chirag Patel and his staff members give great service. The rooms are clean, the environment is quiet and the breakfast is of course exceptional. I highly recommend this Hotel for whatever your needs maybe just know that when you stay here it will be like a home away from home but yet Peaceful, Clean and service from a great staff (cooks,servants and housekeeping)Everyone on Chirag Patels team works together to give the customer and awesome stay.
Dear KD,
Thank you for your excellent review on TripAdvisor!!! We thrive on giving great guests like yourself the utmost customer care as possible. We hope to continue seeing you so we can continue giving you the great guest satisfaction that you deserve! Thank you once again.
This holiday Inn was exceptional.. I could actually sleep in the bed without waking up a dozen times. Shower was perfect for my needs. Did I mention? The breakfast was complimentary. A full breakfast buffet. Everything was perfect. Thanks Holiday Inn Express for a wonderful stay...
Dear aintbs,
YOUR WELCOME!!! We should be thanking you for your excellent review regarding your stay here with us! We hope you enjoyed your time here and look forward for your future stay with us!
Riding the backroads into GA by motorcycle I did not want to go into Atlanta. The check in lady at the desk was nice and the rooms were comfortable. I did not expect much and I was not surprised. Breakfast was decent and it it is not a bad place to spend the night if all you are looking for is a place to rest. Don't eat dinner at the buffet across the street.
Dear rider65,
Thank you for taking the time to express your thoughts and concerns. I am so pleased you liked the friendliness of our staff and the room accommodations you received. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we hope to serve you again should your travels bring you back to Lawrenceville, GA.
Sincerely,
Anthony M
Case Manager
IHGCare
I stayed here because we have been here before and the price is reasonable. The rooms are set up different than most and we like it. The rooms include fridge and microwave and are very comfortable. It was nice and quiet for sleeping and the bed was comfortable. Breakfast offerings were typical and the staff was friendly enough. I will continue to stay here while in the area.
We stopped here on the way north at the end of December. The price was right and the clerk was courteous but the hotel was FREEZING! We arrived around 7PM and we were given a room on the 4th floor. The temperature outside was 32 degrees and the temperature of the room was a balmy 57 degees upon checkin, despite the heater running full tilt and the thermostat set at 85 degrees. It took at least two hours for it to heat up to 60 degrees. The front desk clerk came to adjust the heater once and offered another room on the floor; however the room we were offered had the same issue and the adjustment didn't really help that much. I checked the thermostat for the floor near the elevator and it was set for COOL (not HEAT) and the thermostat was set for 72 degrees (the temperature was 56). The clerk did go check the rest of the rooms on the floor and said he'd contact us if he found one that was working better, but we never got a call back for that. The only call we got was at 11PM telling us to move our car because we had a trailer and it was blocking parking up front; this despite the fact the hotel was barely occupied and there was still plenty of space in the front of the hotel. The rooms were nice, the shower hot, the breakfast ok, and the room eventually warmed up to 70 degrees by the time the sun was out in the morning. But I can't get over the initial 'chilly' reception.
Thank you for your recent review of the Holiday Inn Express-Lawrenceville. Our goal is to ensure that we meet the expectations of our guests each time they visit us. We apologize that our service did not meet your expectations. We take each comment as an opportunity to strengthen our service culture.
