Booked for two nights since we'd be in the area. Upon check in, noticed mold throughout bathroom, hole in bathroom door which was spackled but not painted, fan in bath hanging off wall, light fixture cover pushed up into fixture and THEE topper was under the toilet seat what appeared to be blood!!! HORRIBLE!! Called priceline immediately and they evidently have NO teeth! I asked to be refunded and to check into another hotel and customer relations called the hotel to ask. WHAT!?? Seems if you are contracting with hotels to provide a service and the service provided is inadequate, you'd make it right or pull your contract. Guess money is WAY more important than customer service. We will check out and will NEVER stay in a Red Roof Inn again...or use Priceline for that matter.
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- Also Known As:
- Quality Inn Lagrange
- Lagrange Quality Inn