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“Nice place but noisy”

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Wingate by Wyndham LaGrange
Ranked #1 of 10 Hotels in LaGrange
Certificate of Excellence
Cleveland, Tennessee, Usa
1 review
“Nice place but noisy”
Reviewed May 9, 2013

First, i contacted your hotel about booking 4 rooms for business. The attendant seemed somewhat out of it and did not know if certain types of rooms were available or not. However, he did assure me that 4 rooms were available. When we arrived, we were greeted exceptionally well by the hotel attendant. The overall appeance of the hotel was very neat and orderly. That night, the refrigerator popped throughout the night in room 230 and it seemed like the walls were made out of paper. Doors slammed throughout the night as well. The next morning, i had only warm water in the shower. Also, i called to check out and the same person who booked our rooms answered the phone. We exchanged words about me checking out. Again, this person seemed very out of it. It was an unpleasant process. We ate in the dining area where we were greeted by a warm, friendly person who was awesome. Needless to say, I will probably stay at the Holiday Inn Express in LaGrange the next time due to service and quietness, but that is just my opinion.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Larry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOS_LaGrange, Director of Sales at Wingate by Wyndham LaGrange, responded to this review, July 3, 2013
LarryC,

Thank you for your review. We are glad that you were able to have the amount of rooms that you needed. We take all issues very seriously and would very much like to discuss the customer service that you received on check-in and out. If you could please contact us at the property and let us know what time frame it was that you checked in so we could verify the agent that helped you, we would greatly appreciate it. Also, what room it was you stayed in as we are currently monitoring all refrigerators and want to make sure that one is taken out of service should it still be presenting issues.

Thank you for staying with us,
The Wingate LaGrange
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham LaGrange

Property: Wingate by Wyndham LaGrange
Address: 103 Wingate Ter, LaGrange, GA 30241-7902
Phone Number:
Location: United States > Georgia > LaGrange
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in LaGrange
#1 Business Hotel in LaGrange
#1 Family Hotel in LaGrange
#2 Romantic Hotel in LaGrange
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wingate by Wyndham LaGrange 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Newly built and 100% smoke free, the Wingate by Wyndham LaGrange-Callaway is a premium mid-scale business hotel that offers many amenities for both work and relaxation. With our complimentary hot breakfast buffet, free USA Today, and free wi-fi throughout the hotel, our guests will experience southern hospitality and quality customer service in our over-sized rooms that are tastefully decorated with soothing colors and luxury bedding. The Wingate LaGrange-Callaway also boosts hardwood or carpeted flooring rooms with 37" flat screen HDTV that are equipped with DVD players and laptop connectivity as well as 2-room Executive Suites. We also offer meeting and boardroom availability. We recently won the Tourism Silver Star Award for our outstanding customer service in Troup County and are sure that your business, group, or leisure trip will be comfortable and satisfying. We are convenient to most venues, including Explorations in Antiquities Center, Callaway Gardens and Golf, Wild Animal Safari,and Hills & Dales. We are convenient to the interstate without all that road noise you normally get, but still close to all sporting facilities and West Point Lake for group needs. LaGrange's major industries are just minutes away from our doors for the business traveler. We are also convenient to Columbus, Ga and Auburn, Al. Please join us for your next stay in LaGrange Ga. We look forward to having you as our guest. ... more   less 
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Also Known As:
Wingate By Wyndham Lagrange Hotel Lagrange

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