As hotel chains go, I like the Hampton Inn brand. They tend to have nice comfortable rooms and a decent free breakfast which is nice when traveling with family. However, my experience at this Hampton Inn was less than acceptable. The room was fine, we got a suite, which was very large and comfortable, though I don't understand the exposed bathroom design which kept everyone up while it was being used by others.
My real displeasure was with the lady running the breakfast room. We slept in a little and I didn't get down to the breakfast area until about half way through the allotted eating time. I was looking to have the hot oatmeal and when I got there, the container was empty, except for some drips and drabs. I went and found the attendant in the adjoining kitchen and told her the container was quite empty...and she was rather sarcastic, " Oh, really?" She then came out and got the container and brought it back into the kitchen. I waited about 20 minutes for her to come out with a fresh batch...but it never appeared. When I went to the kitchen to check, I saw she had simply cleaned it out and those of us who hadn't come down in the first hour and a half weren't going to get any oatmeal. I felt like one of the Three Bears, returing home to say, "And somebody took away my oatmeal and I'll never get any!"
When you pay up a bit to stay in a nice place, it would be great if you could coexist with a staff that understands they're there to make your stay a pleasent one. This woman could use a little attitude adjustment.
Finally decided to just take advantage of the travel bags they offer when you're heading out and don't have time to eat in and found they didn't have any at this Hampton.
This is only the second substandard stay I've had at a Hampton Inn...and nowhere near as bad as our attempted stay at their hotel in Pittsburgh where they "lost" our reservation, but it was enough to send us out looking for other brands to try on the rest of our trip.
Others seemed to have been okay here...but I wouldn't recommend it based on our exerience. I didn't, but should have talked to a manager while I was there, so I have to take some of the blame for not making that effort.
- Official Description (provided by the hotel):
- Our Hampton Inn Kingsland is located off I-95 in Kingsland, GA with easy access to many popular attractions like Cumberland Island National Seashore, the Atlantic Coastline, and Kings Bay Submarine Base. ENjoy our free amenities like hot breakfast and Wi-Fi on your next stay. ... more less
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- Also Known As:
- Hampton Inn Kingsland Hotel Kingsland
- Kingsland Hampton Inn