We arrived at the hotel at 11pm after a long day of travel. When we entered the room the heat nearly knocked us down. It was 86 degrees. The system was off so we turned it on. I immediately reported but there was nothing she could do. It took hours to cool down. No sleep. The next morning, I said something again. All I got was " I'm sorry. ". I really anticipated at least a little removed from our bill. The owner did call to apologize when we were back on the road but again it was a simple apology. Too little too late. I think I should have been reimbursed for a portion of the bill. I will never stay there again.
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- Also Known As:
- Best Western Plus Kingsland Hotel Kingsland
- Holiday Inn Kingsland
- Kingsland Holiday Inn Express