We stayed here the night before our cruise from Jacksonville, FL. Service was excellent and room was great. Upon checking in around 11pm, Nakia(*SP) was thoughtful enough to move us from our original room from the third floor to the second floor(before I left the lobby) because she thought a group of corporate customers on the third floor may have been loud on a Friday night. Additionally, our room phone rang about 10 minutes after we got in and it was Nakia calling to make sure the room was comfortable and that we got settled in. I was very impressed and appreciative of her thinking about our comfort. Great customer service.
The room itself was very efficient with a huge, spacious bathroom, two large televisions, a sitting area, and a kitchen that we didn't use. Very clean and very comfortable. Able to save 30% by booking within two weeks from arrival. Total around $65.
Also, very convenient to the interstate and a quick and easy 25 minute drive to the Jacksonville Cruise Terminal. Plenty of "fast food" places including a "Dunkin' Donuts" within walking distance. Breakfast at the hotel included eggs, sausage, waffles, and other items.
We will stay here again and I highly recommend the property.
- Official Description (provided by the hotel):
- Best value All Suites Hotel with Kitchen in each suite. All the suites have separate Living and bed rooms with large screen TV. Living room has a sleeper sofa. Kitchen comes with pots and pans. Living like in a mini apartment.Free hot buffet style breakfast every morning.Lagoon style swimming pool and heated spa. Come join the fun where you get Great Value for the same price for the other regular hotels. ... more less
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- Also Known As:
- Hawthorn Suites Kingsland
- Kingsland Hawthorn Suites