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Country Inn & Suites by Radisson, Kingsland, GA
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Reviews (301)
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All reviewsfront deskreal plates and silverwareclub carlsonindoor poolwafflesroom was cleanstaff was friendlysausagehot itemscookiesnice staybreakfast was excellentfree breakfastgreat stopfresh fruitkingsland gaapplebees
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247 - 252 of 301 reviews
Reviewed February 8, 2014

We stayed here for 1 night while passing through the area. Although the hotel is in a pretty commercial area it was far enough off the busy road that it was quite quiet. Check in was quick and smooth, the room was clean and the bed was very comfortable. The bathroom was fine and everything worked well.

Breakfast was quite good, more choices than usual, and they even had real plates and silverware! This was a really nice touch, much more civilized than styrofoam and plastic. The warmer for the foods like omlets, potatoes, and sausage could have been, well, warmer.

Although the heating system in our room worked fine it had to be about the noisiest we’ve yet encountered. When the heat was running in the living area it was so loud that it was hard to hear the TV! This really needs attention but it seems all too common in hotels these days.

All in all a very workable hotel, we’d stay again.

Room Tip: Check the heating system for noise as soon as you check in
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Bill T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjaydesai1, Manager at Country Inn & Suites by Radisson, Kingsland, GA, responded to this reviewResponded April 1, 2014

Thank you for your review on TripAdvisor regarding your stay at our property! We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us.


It’s wonderful to hear you enjoyed our breakfast and our clean rooms. We look forward to welcoming you back real soon!

Thank you again
Jeanine Morris
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2013 via mobile

Stayed in room 220 on Dec 26. Three main reasons for only 2 stars.
1) The water smells really bad, like sulphur but that's probably the same for neighboring hotels
2) the room had no blanket. There is just a top sheet and the heavy duvet on top of the bed. That top thing is what doesn't get washed and everyone throws off the bed before laying down. Yuck, no other blanket than that thing.
3) The floor in room 320 squeaks terribly and it woke me up at 6:00am. stay away from room 220 if you want to get any sleep.

Stayed: December 2013
2  Thank Uncle_Buckstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, Online Customer Support at Country Inn & Suites by Radisson, Kingsland, GA, responded to this reviewResponded January 3, 2014

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites By Carlson standards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

We have stayed at this location before due to the fact that they accept pets and found no problems in the past. This year we were somewhat disappointed in the room. The first room we were assigned to smelled quite musty, therefore we requested a change. The second room was somewhat better, no musty smell, but if the AC wasn't running there was a stale smell in the room. Furnishings are looking abit tired as well. We would think twice about staying here again.

Room Tip: Ask to see the room first
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank lainer16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjaydesai1, Manager at Country Inn & Suites by Radisson, Kingsland, GA, responded to this reviewResponded October 24, 2013

Thank you for your review on TripAdvisor regarding your recent stay.
We strive for service excellence with all of our guests and your comment has allowed me to share the feedback with my housekeeping team and ensure this does not happen for future guests.We rely on our guests to let us know when we have fallen short . Please accept our sincere apology for the shortcomings you experienced during your stay. We have taken note and wish to thank you for all your comments. These are of great importance to us and allow us to monitor and improve our service continually.

If you would like to discuss this matter in further detail, please feel free to contact me directly at 912-576-1616

Thank you again for your willingness to share your experience.

Sincerely,
Jeanine Morris
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2013

My wife and I booked into the Country Inn on our way to Florida on the night of October 14 having stayed at the Country inn in Ashland Virginia the night before. I felt the Country Inn in Kingsland Georgia fell a bit short from my expectations in two areas, Namely the Inn had a very Smokey smell in the hallways of the third floor where we stayed and the Hot Breakfast in the morning lacked service far short of the Ashland, Virginia facility. The smoking and non-smoking rooms are clustered together and that creates the Smokey smell. This also is an older facility. Our non-smoking room was comfortable and we had a good nights rest. Location is very good as well as value. Smokers might find this facility to be the perfect place.

Room Tip: Non-smokers who have any allergy to smoke smell may wish to chose another facility.
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BERT S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjaydesai1, Manager at Country Inn & Suites by Radisson, Kingsland, GA, responded to this reviewResponded October 22, 2013

Thank you for taking the time to post a review of our property. We are so glad you liked the fine location of our hotel and the comfort of our room. Please allow us to apologize for the shortfalls you have experienced and any inconvenience you may have encountered during your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Also, we have sent you a private message in an effort to obtain some additional details. Thank you for staying and we look forward to hearing from you soon.

Sincerely,
Jeanine Morris
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2013

My husband and I frequently travel between PA and FL, often driving. We've stopped at most of the chain hotels, and have been pleased with Country Inns and Suites by Carlson. As a rule, they are cleaner than most. The rooms are spacious, with plenty of surface space available for organizing your overnight items, both in the bed area and in the bath. The Kingsland hotel is well-located, convenient to the interstate, restaurants, and gas stations. The breakfast was lacking; nothing tasted good, fruit was past its prime, muffins were stale. I wouldn't want to spend a week here, but for an overnight stay, it was fine.

Stayed: October 2013, traveled as a couple
Thank Sarasota F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sanjaydesai1, Manager at Country Inn & Suites by Radisson, Kingsland, GA, responded to this reviewResponded October 22, 2013

Thank you for choosing us on your recent stay and taking the time to give us valuable feedback!

Thank you for complimenting our convenient location! I am sorry that there were some issues that soured your overall experience.

I have already reviewed your comments with our team .Comments such as yours permit us to target areas of concern and take the necessary steps to remedy the situation.
We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,
Jeanine Morris
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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