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“Room renovation not up to par.”

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Quality Inn Kingsland
Ranked #17 of 21 Hotels in Kingsland
Brookhaven, New York
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Room renovation not up to par.”
Reviewed December 31, 2013 via mobile

The location was great if you are traveling up or down I95. I think when hotels claim to be renovated the hotel chain CEO should come and check all the rooms not just one before they put their name on the hotel. The refrigerator, blow dryer, bathroom fan did not work and yes I turned on the refrigerator. There was no light switch when you entered the room.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRFLORIDA1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, January 13, 2014
Dear Beachsausage,

Allow me to apologize on behalf of our hotel for failing to meet your expectations during your recent visit to our property. I have shared your feedback with our entire team to ensure we handle these types of situations differently in the future.
Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance top provide you will superior customer service and accommodations on your next visit to the area.

Warm regards,
The team at
Quality Inn, Kingsland GA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Adams, NY
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed December 20, 2013

This is an excellent place to stay overnight or longer. The room was very clean and comfortable. The check-in process was quick and everyone was very friendly and helpful. The breakfast was delicious with both hot and cold items. The entire premises are well kept and 'inviting'.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank llwidrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, January 13, 2014
Dear llwidrick,

Thank you for taking the time to write a review about our hotel with such positive feedback! I have shared your comments with the staff and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind regards,
The team at
Quality Inn, Kingsland GA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 14, 2013

On the way to Florida. A good stop point. Good rates and clean rooms. The lobby was beautiful and the service was even better. The staff seems to be well trained and tended to my every need. That little extra service is what counts as far as I'm concerned. Breakfast was really good with a lot of items. Hot items as well. Manager at check out was very friendly and charming. Will definitely stay again.

Room Tip: Lot of restaurants nearby.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, January 13, 2014
Dear Tom M,

Comfort, Cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we providing them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.

Best wishes,
The management team at
Quality Inn, Kingsland GA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013

We had stayed a the Quality Inn Motel in Kingsland, GA in November 2013. I just could not get over how clean the whole facility was at the time. The beds were very comfortable! The morning breakfast was well maintained and delicious. I am highly recommending this Motel to anyone who is interested in a class act experience. The General Manager, Atul Patel was very professional and very pleasant. I would say from my observation Mr. Patel wants to show pride in his business. When checking into the motel that evening his on clerk was training a new
clerk. She was very particular with her management and training of this new employee.

Room Tip: Beds comfortable & clean!!
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, January 13, 2014
Dear Ray S,

Very kind words, we thank you! We try very hard to exceed our guest needs at every turn as both Atul and our night clerk and trainee have shown. We are proud to say that with our most recent facelift and change in management things are looking up for us and we all are working hard to keep our wonderful guests happy. We have a great team and they work very hard.
We hope to see you again in the future, safe travels.

Sincerely,
The management team at
Quality Inn by Choice Motel, Kingsland GA
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Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 17, 2013

Stayed over few nights and the property looked nice. Rooms and hotel lobby seemed very updated.

The manager talked to us in the mornings during breakfast and checked if our stay was going well.

Will recommend to anyone.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tourist81NV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, December 1, 2013
Dear tourist81NV,

Thank you for taking the time out of our busy schedule to review your recent stay here with us. As we are newly renovated we take great pride in how updated the hotel is and how well we will keep it looking. I do hope you were able to enjoy the small things while out on our business trip. Next time your in the area we hope to see you again and enjoy not only our new hotel but the surrounding areas as well.

Hope to see you soon!
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Westfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2013

First time overnight stay in Kingsland and we found a great place to stay. The staff/management was very friendly and helpful during the check-in and check-out...our room was clean, comfortable, and looked like the entire property had recently been renovated. The location was very convenient and had many restaurants nearby...breakfast had a good selection. Great value for the price!!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Redd G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, December 1, 2013
Dear Redd G,

Thank you for taking the time out of your busy schedule to review your stay here with us. I'm pleased to hear you had enjoyed our newly renovated hotel and wonderful staff that has been working hard to keep all guests happy during our renovations. I'm pleased to hear that you were able to take advantage of our great location and clean and friendly hotel with many things to offer our wonderful guests.

Hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royal Palm Beach, Florida
1 review
Reviewed November 8, 2013

The joke is, it say's in their add, recently renovated. What a joke!!
There was so much spackle stuck on the tub floor, I thought I was stepping on glass.
The shower rod was bent, The sink didn't drain, You had to slam the door to lock it!
We stop in Kingsland a lot ,this was are first and last time at this dump!!
There are plenty of other nice motel's we will try the next time.

Room Tip: Ask to see the the room before booking it.
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brokenrail1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angela C, Guest Relations Manager at Quality Inn Kingsland, responded to this review, December 1, 2013
Dear brokenrail1979,

I would like to apologize for the issues that you had encountered during your stay here with us, as customer care is top on our list. As we are working on remodeling/renovating our hotel we ask our guests to work with us as we do our very best to keep the hotel open and operating during this time. Again I would like to apologize and hope this occasion does not discourage you from future stay with us and others.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Inn Kingsland

Property: Quality Inn Kingsland
Address: 111 Robert L Edenfield Dr, 1-95 and SR 40, Kingsland, GA 31548-6509 (Formerly Comfort Inn)
Phone Number:
Location: United States > Georgia > Georgia Coast > Kingsland
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 21 Hotels in Kingsland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Kingsland 2.5*
Number of rooms: 69
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