The Location of the hotel was ok. It is right across the street from the beach and within reasonable distance of the attractions on the island. Now my main concern is the room, sevice, pool, and cleanliness.
#1 The ROOM, NOT AS PICTURED!!!! IT was SMALL and CRAMPED! We had the supposedly...Large 2 bedroom suite and it was NOT AS PICTURED....The Air Conditioning SUCKED!!! The vents in the bedrooms and bathroom didn't work and were DIRTY, The windows in the bedrooms CAN open they are NOT secure BEWARE OF YOUR VALUABLES, the kitchen is SMALL, the only thing good about the room was the beds...they were comfortable.
#2 The Service....we had 3 lil ones and 2 teenagers, now for b-fast we didn't want to take all the kids down so we took food back to the room well the B-fast LADY decided to get smart w/us in her OWN language to tell us "THAT IS FOR B-FAST ONLY" I was like "WHAT" she acted like it was her kitchen.....the B-fast area was HOT like the air didn't work, flies everywhere, and VERY VERY SMALL!!!!!! It was like they gutted 2 rooms to make the b-fast room, it was ridiculous.
The POOL area stayed dirty, the pool itself was dirty, the skimmer doors of the pool didn't work 1 was broke off and they fit it with something else that didn't work, there was bugs, debris, and the floor of the pool was just gross, not enough tables or lounge chairs, the sundeck is bigger than the actual pool.
The Cleanliness was just not in the housekeepers vocabulary, the FLOORS were DIRTY our feet were black, the cabinets were filthy, and the day we were packing up to leave a "ROACH" crawled on the FLIPPEN FLOOR!!! NONE of us drank coffee, and the day we were leaving we noticed WATER in the coffee pot w/coffee Granuals, JUST GROSS!!!!!! Also there was dirt and dust around the intake vent and the air vent...OMG!!! JUST INSANE GROSS!!
Before we left to come down we called to make sure the kitchen was stocked w/the proper kitchen utencils.....and of course when we get there NO CAN OPENER!!!! They DON"T PROVIDE CAN OPENERS....so we had to go out and buy one among other things they didn't provide.
I will NOT come back here and I will do my best to PREVENT my friends and other family members to NOT stay here either!!! Do yourself a favor and DON'T stay here either!!! Find another place to stay!
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- Also Known As:
- Quality Hotel Jekyll Island
- Quality Inn And Suites
- Quality Inn Jekyll Island
- Jekyll Island Quality Inn