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“Moderately priced & pet friendly!” 4 of 5 bubbles
Review of Quality Inn & Suites

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Quality Inn & Suites
Ranked #8 of 8 Hotels in Jekyll Island
GreenLeadersBronze level
Owensboro, Kentucky
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Moderately priced & pet friendly!”
4 of 5 bubbles Reviewed November 1, 2013

We were traveling to coastal Georgia & northern Florida without a plan with 2 tweens & 2 pug dogs. Moderately priced, pet friendly options are limited on Jekyll Island. Option 1 would only accept one dog under 20 pounds & we had 2. After calling Quality Inn & finding that they had rooms, we stopped to take a look. One on the ground floor fit our needs & was near dog walk area. Our dogs stayed in their crates while in the room.We were allowed to check in early because the room was ready & we had driven 14 hours! We had a pleasant stay. Nice staff. Standard Quality Inn breakfast buffet. Coffee always on in Lobby. Yes, it is an older property, but it was fine for our needs.

Room Tip: Upstairs rooms near pool may have an ocean view.
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eachdayagift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, Front Office Manager at Quality Inn & Suites, responded to this review, November 6, 2013
Valued Guest-Thank you so much for taking the time to review our property. We are glad your pugs and tweens had a good time. Jekyll Island has some great history and nature to explore. We do have some upgrades planned for the near future. We look forward to seeing again the next time you come thru the Golden Isles. Monica Nawrocki
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365 reviews from our community

Traveler rating
    52
    105
    75
    60
    73
See reviews for
150
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • German first
  • Any
English first
Morganton, NC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed October 21, 2013

The location is great. Decent staff and it looks great on the surface . The rates were ok for the location but man the rooms were straight out of a cheap B movie lot . Old furniture , really depressing yellowish walls and the beds were flintstone hard ! Someone threw a old ratty pair of jeans over the railing and they kind of summed up the hotel ! If u just want to crash for a night cheaply them it may work but that was about all I wanted .

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tman777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, General Manager at Quality Inn & Suites, responded to this review, October 22, 2013
Mr. Costner,
I apologize that you felt as though your upgraded suite was an outdated room. The large size of our rooms are something that is not typical in most hotels these days. Our furnishings are not from the 70's as most Coastal Hotels do feature some white wash furnishings for the coastal atmosphere. Being an exterior hotel, many of our customers do utilize our railings for drying beach towels. We will monitor the type of items that guest are hanging out to dry. We hope you will return to see the bathroom and kitchen renovations that we have planned for 2014. Deborah Exum
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Travelers are raving about these Jekyll Island hotels

Jacksonville, Florida, Usa
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed October 13, 2013

I suppose it partly my fault, i tried to guess what hotel i was "bidding" for and got stuck with this one.
First off, its the only hotel on the island NOT on the beach front.
The rooms are not renovated, straight out of the 70s (or older). the bathroom fixtures are very old and rusty, the shower bar trip caps were not screwed on and there was a little mold.
Even though our room was no smoking, you can tell it was a smoking room back in the 70s. musty.
Out side the room are benches with cigarette butts everywhere. You can walk around with out walking through someones smoke cloud (including the employees)

The waffler maker was broken, eggs were indescribable, some kinda pre frozen over easy nastiness.

Room Tip: Find another hotel
See more room tips
  • Stayed March 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, Front Office Manager at Quality Inn & Suites, responded to this review, October 16, 2013
Ken D.-Allow me to apologize for not meeting your expectations. While we are an older property we do pride ourselves with maintaining a clean comfortable room. I have shared your comments with our staff to ensure future guests do find similar problems with their stay. We do have renovations of bathrooms and kitchens planned for the near future. Please feel free to contact me directly at the hotel to discuss the problems with your stay personally. Again, I am truly sorry we failed to exceed expectations. Monica Nawrocki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
363 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 bubbles Reviewed October 11, 2013 via mobile

The pool area is very nice and the water appeared to be heated. Our room was large, clean & comfortable . A flat screen TV, a fridge. & a microwave. It was all we needed. We would stay here again. And we would recommend it.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank trawlerdoxie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, Front Office Manager at Quality Inn & Suites, responded to this review, October 16, 2013
trawlerdoxie-Thank you for taking the time to review the Quality Inn, We do pride ourselves with having the largest rooms on Jekyll Island. It is great that you enjoyed your stay, and I am sure you will enjoy the upgrades we have planned for 2014. We look forward to serving you in the future. Monica Nawrocki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Tennessee
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed October 7, 2013

We enjoyed our visit to Jekyll Island, the desk clerk was very helpful & suggested a very nice restaurant. The room was clean, just in need of updating. Very close to the Beach for a early walk to see the Sunrise. We also brought our Dog. Very Pet friendly.
We really enjoyed our visit to Driftwood Beach a really must see.
Because of the time we visited

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Jackie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, Front Office Manager at Quality Inn & Suites, responded to this review, October 10, 2013
Jackie M-Your pictures are great! We agree Driftwood Beach is a must see on Jekyll Island. It's great that you enjoyed your weekend. We looking forward to your next visit. Thank you for taking the time to rate our hotel. Monica Nawrocki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed October 5, 2013 via mobile

The staff was nice, but it stops after that. The bed was literally a rock, so I tried the pull out in our suite. Bad idea...not even sheets in the whole room for that bed! Bathroom was clean. Mattress protector had snot all over it. Breakfast consists of cereal, bread, and biscuits. No gravy, eggs, etc. The couch is uncomfortable to the utmost extent. Do me a favor, pay the extra 20 bucks and stay elsewhere. You will be glad. There is NO taxi service or rental cars on the island.

  • Stayed October 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank WoTideWo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, General Manager at Quality Inn & Suites, responded to this review, October 7, 2013
WoTideWo- I apologize that you did not find everything satisfactory with your stay with us. We do not make up the sofa bed in the room nor leave sheets in the room stored for it, because we want our customers to have fresh sheets for their sofa bed everytime it is used. Our staff at the front desk have ready made packets of fresh sheets and blankets ready as needed upon request. Our breakfast is served from 6am til 9am so customers that come after 9am are sure to find a limted supply of offerings as things are closing down. We do offer a rotating menu that lends our customers some variety. Some of those menu offerings have gravy with biscuits, and others may have sausage patties biscuits just to give an example. As a state park, taxi services are available from the local area of Brunswick. We are always happy to arrange for those travel accomodations if needed. As always we have a Commitment to Service for all of our customers, we do hope your travels will return to Jekyll Island, so we may demonstrate our committment of service to you.-Deborah Exum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sierra Vista, Arizona
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

My wife and I spent 1 night at the Jekyll Island Quality Inn. This is an older property and is beginning to show its age. Also, being next to the ocean, salt water has caused some deterioration. That being said, should we go back to Jekyll Island, we will definitely stay at this hotel. The room was large, well furnished and the beds were comfortable. The staff was friendly and very helpful. We had no criticism of the breakfast.

Room Tip: These comments have nothing to do with the hotel, but we felt are worth mentioning. It costs $6 per...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JJ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityjekyll, Front Office Manager at Quality Inn & Suites, responded to this review, October 7, 2013
JJ L-Thank you taking the time to rate us. I am so glad that you and your wife enjoyed your stay on Jekyll Island. We appreciate the compliments about our staff. We strive to make sure the staff is up on all the things going on in the Golden Isles area. I hope the rest of your trip was great! Monica Nawrocki
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 700 N Beachview Dr, Jekyll Island, GA 31527-0830
Phone Number:
Location: United States > Georgia > Georgia Coast > Golden Isles of Georgia > Jekyll Island
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 8 Hotels in Jekyll Island
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Jekyll Island
Quality Inn Jekyll Island
Jekyll Island Quality Inn

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