So I did not actually stay here, but here's my family's not so great experience with Christine in reservations and the front desk. I'm in the military and was changing duty stations. On this road trip we stopped by the Georgia welcome center and from the info pamplets Jekyll Isl. sounded like a neat place to stay. We didn't have a hotel yet, so when we got to the island an hour later we scouted out the hotels. After looking at a couple on the island we were stoked to hear from Christine in reservations that they offered a govt employee rate (which was within my perdiem) . I was in the car, listening, as my wife talked to Christine and confirmed (twice) that they had a 1 br available at that rate. We raced over immediately to check-in. And then when we got there the front desk shrugged there shoulders, saying that no rate existed. We called back Christine, who said she never quoted the rate. We realized that at this point it was just a "he said, she said" situation and we didn't want to argue about what was so obvious. Convienient memory lapse on their part! After we wasted our time getting there. The rate the front desk quote $400 was way out of our price range, and after the bait and switch we weren't about to stay here. As you can imagine, after 6 hours in a car with a crying baby we were flabbergasted in addition to exhausted. We hopped in back in the car and went to Hawthorn Inn in nearby St. Mary's where we stayed in a 1br for $79. There we had a few drinks, and did our best to forget about the "club." Stay somewhere else, their customer service sucks.
- Official Description (provided by the hotel):
- Experience Rated among the top 500 resorts in the world by Travel & Leisure, the Jekyll Island Club offers superb resort accommodations, outstanding service, and an unforgettable landmark experience. The Jekyll Island Club Resort is the perfect destination for a Georgia beach vacation, a romantic getaway or family vacation. The resort offers truly exceptional dining choices ranging from the elegant Grand Dining Room to casual fare at The Wharf, Pool House and the bakery-delicatessen Club Café. Nine miles of beach, bicycling, 63 holes of golf, tennis, historic tours, horseback riding, and much more ensure that there is something for everyone to enjoy. History This historic hotel was originally built in 1886 as a hunting retreat for America’s wealthy elite including J.P. Morgan, William Rockefeller, Joseph Pulitzer, as well as the Vanderbilts, Goulds and Astors. Restored to its original splendor in 1986, it is now a National Historic Landmark and a member of Historic Hotels of America. ... more less
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- Also Known As:
- Jekyll Island Hotel
- Jekyll Island Club Hotel Jekyll Island